To the Technical Support Team, I am writing to report a critical bug that is severely impacting my production pipeline. 1. Workflow & Context: I use Live Link for multi-person motion capture. To manage system resources with multiple characters, I have always converted characters not currently...More
After initial installation exporting FBX (avatars, props, created geometry, etc) was possible, but now the export FBX button is greyed out. This applies to any content (avatars, props, created geometry, etc). I have tried reinstalling at rolling back to previous versions, but the problem persists...More
After upgrading iClone, it no longer manages to find the server, to verify whether content is licensed. Usually it's ok and I just click to go ahead anyway, but one time it gave me a watermark I couldn't get rid of....More
I noticed that I can't add texture to my floor any more. the texture i got from Poliigon I get this message. BTW Before ihave used it withouit problems. appreciate your help in solving this matter....More
1. Overview I am a frequent user of iClone, and I am writing to express my strong frustration with the current 'Look At' function's behavior. Specifically, the Weight settings (Head, Body, etc.) constantly reset to factory defaults (e.g., 70, 30) every time a target is picked or released. This...More
