610 issues found

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ref: Support TicketID : 244646
Hi, as you see in the video I posted, you will see there 2 switch points (the part where the camera switches) 1st is between 215 and 216, 2nd is between 213 and 214. By looking at the video you can see I scrubbed play head forward and the camera did a switch...More
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Submitted by hello_570561

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Continues to give an installation failed or canceled error. Am not able to install. Have tried reinstalling character creator as well....More
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Bug
Submitted by gregoconn

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I have done a lot of tagging in iC8. Everything worked fine (except for incompatible tag files in iC8 and CC4).
Since a few days (after updating iC8 ??) I have a very strange (and annyoing) problem with all tags in iC8: "No content was found"
(look at screenshot, please). I tried to refresh...More
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Submitted by us_g_bw

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Iclone 8 installation failed or cancelled please solve this issue...More
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Bug
Submitted by jack.christnovich

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i can't install or uninstall the iclone8 or to deactivate the software can you please help me solve this ?...More
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Submitted by jack.christnovich

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I had just submitted a ticket explaining how Motion Live in iClone 8.33 was not working even after a reinstall even though it had worked before. I thought it was strange when closing iClone the dialog box indicating all servers would be disconnected appeared. This made me think to change...More
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Submitted by eont621_158869

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Greetings Reallusion Troubleshooting Team,
At one point Motion Live was working without issue in iClone 8.33 on my msi laptop gaming computer in conjunction with Character Creator 4. Without anything changing, now when selected the dialogue box for Motion Live it will not appear. I've checked...More
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Submitted by eont621_158869

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I'm able to connect to iClone 8.33 with AccuFace following the instructions from the getting started videos. But whatever I do when I hit spacebar or record none of the actions are recorded. The iPhone 12 Pro is definitely connected as I get confirmation from both the App as well as the settings...More
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Submitted by Phono2000

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Assigned
I know 100k sounds like a lot, but I'm using this with Unreal Live Link. This is not a huge number when dealing with Unreal.
Description:
If you create an animation on an object with a location (x,y,or z) value greater than 100,000 and attempt to modify the curve, the curve will flatten...More
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Submitted by james978

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Not Reproducible
I have 4090 with a threadripper and 128 gb of ram. Everything on iclone is super fast However I am trying to fix some weight painting issues and the smooth is extremely slow, I am trying to figure out why any suggestions ?...More
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Submitted by megaoutput
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