79 issues found

3

Votes
Not Reproducible
It seems the installation crashed when installing and the HUB hasn't been configured to have access to the internet. I've tried to uninstall, but I keep getting and there is a newer version installed error. How can I uninstall manually?...More
  •  10
  •  3045
Submitted by ahmeepro

1

Votes
Assigned
I've tried several times to install Character Creator 3 using the Reallusion Hub but the installation keeps failing at about 60-70% complete. See attached.
While installing you get the Character Creator 3 splashscreen. But it eventually closes and the failure message appears.
I've uninstalled...More
  •  6
  •  2727
Bug
Submitted by mikebs14

0

Votes
Hold
Ever since I have updated to Windows 10 Version 1809, any update to other software or games installation WILL WORK without a problem BUT NOT REALLUSION SOFTWARE.
Even Reallusion Hub DOES NOT WORK as it will usually say "Installation was cancelled. All update process will stop." See attached...More
  •  6
  •  3234
Submitted by dongraphifx

0

Votes
Active
The Reallusion Hub crashed this morning after updating the Reallusion applications (iClone, 3DXchange, etc). Screen shot of the error and the copied error text are attached....More
  •  4
  •  1262
Bug
Submitted by 1 Million Monkeys + Keyboard

1

Votes
Hold
I have the Pipeline version of Character Creator 3 yet when I came to export a character as an FBX I get a warning that I need the Pipeline version of the software, which I have. The flash screen when I run CC3 says it's the Pipeline version. I paid for the Pipeline version.
The Reallusion...More
  •  4
  •  1047
Bug
Submitted by Stefos

0

Votes
Active
network diagnostic error...More
  •  3
  •  204
Submitted by JoseNLucas

0

Votes
Not Reproducible
Start Program
Program Opens Window,
Loading Scroll...More
  •  3
  •  2592
Bug
Submitted by ninzaogames

1

Votes
Not Reproducible
Itll prompt to run as admin and if I open task manager its pops up indicating its 'trying' to do something.
On a possible related note I'm experiencing a bigger issue as well that I have a hunch is connected? Whenever I try to download my purchases threw Smart Gallery I keep getting this...More
  •  3
  •  3693
Bug
Submitted by davidharrington1991

0

Votes
Active
Hey RL,
The Hub shows me the availability ff a new patch but since a week try to install it but it stops after a few seconds.Please see screenshot.
What can i do....More
  •  3
  •  1451
Submitted by 2IDs media:design

0

Votes
Active
I had a issue with Iclone 8 and Character creator 4 smart manager stuck on initializing. i put a report for both and decided to uninstall both and reinstall. The problem is that reallusion hub wont let me uninstall any programs/plugins. (I uninstall and redownloaded reallusion hub and nothing...More
  •  2
  •  212
Bug
Submitted by Cloxus