It seems the installation crashed when installing and the HUB hasn't been configured to have access to the internet. I've tried to uninstall, but I keep getting and there is a newer version installed error. How can I uninstall manually?...More
I've tried several times to install Character Creator 3 using the Reallusion Hub but the installation keeps failing at about 60-70% complete. See attached. While installing you get the Character Creator 3 splashscreen. But it eventually closes and the failure message appears. I've uninstalled...More
Ever since I have updated to Windows 10 Version 1809, any update to other software or games installation WILL WORK without a problem BUT NOT REALLUSION SOFTWARE. Even Reallusion Hub DOES NOT WORK as it will usually say "Installation was cancelled. All update process will stop." See attached...More
The Reallusion Hub crashed this morning after updating the Reallusion applications (iClone, 3DXchange, etc). Screen shot of the error and the copied error text are attached....More
I have the Pipeline version of Character Creator 3 yet when I came to export a character as an FBX I get a warning that I need the Pipeline version of the software, which I have. The flash screen when I run CC3 says it's the Pipeline version. I paid for the Pipeline version. The Reallusion...More
Itll prompt to run as admin and if I open task manager its pops up indicating its 'trying' to do something. On a possible related note I'm experiencing a bigger issue as well that I have a hunch is connected? Whenever I try to download my purchases threw Smart Gallery I keep getting this...More
Hey RL, The Hub shows me the availability ff a new patch but since a week try to install it but it stops after a few seconds.Please see screenshot. What can i do....More
You guys need to be aware that while reallusion hub is running in the background I get HUGE packet loss and latency. It causes giant stutters in my connectivity and literally makes any motion capture, VoiP or gaming impossible,. It took me hours of troubleshooting but I have absolutely nailed...More
Real issue to reproduce -- set your Windows scaling to 150% (as some of us old folks/visually challenged have to do) and you can't see the hub anymore, unlike ANY other Windows program I've ever installed or used (it disappears offscreen completely with no way to get it back)....More
