I just purchased it and reopened Hub. But the Trial icon on the SW icon didn't disappear. After a while, a warning window popped up saying, "You are disconnected from the internet right now." The product list was blank....More
We need reliability first and foremost. It is not possible for a studio to put a production in standby because an update of one of its software is bugged. When the 7.21 update makes the Curve Editor plug-in unusable for more than a month, it can be a disaster for a company to finalize a project...More
Just open the Reallusion Hub and click the refresh button. The error message "You are disconnected from the internet right now." appears after a few seconds....More
I cannot sync content and get the error messages shown in the pictures every time I open the iClone and CC4 apps. I have uninstalled and reinstalled, but this did not correct it. In fact, when I did the reinstalls, I got a message that I was disconnected from the internet, which is incorrect...More
It seems the installation crashed when installing and the HUB hasn't been configured to have access to the internet. I've tried to uninstall, but I keep getting and there is a newer version installed error. How can I uninstall manually?...More
I'm having a problem with OnRelusion Hub. When I try to connect, it displays a connection problem. I've checked my internet connection and it's working fine. Actual result: An message an error message pops up ( see the attached screeshot)...More
Once I load the hub, i get a message that its not connected to the internet. this happened right after i updated the software. I just purchased IClone 8 and i cant use nither of my programs CC or iclone....More
I tried to login and download my most recent version of CC5, but it fails to recognize that my computer is connected to the internet. I ran the network diagnostic and there were no problems there....More
