i purchased multiple products windows version and the Reallusion Hub is not letting me install. the download start and finished until 99%, and then stops and show this message : "For an uknown reason, the downloaded installer file is not complete....More
I have tried installing CTA3 that I just purchased for the PC using the Reallusion Hub and manually too, but no success. I am getting the following dialog box using the Reallusion Hub which says: "Installation was cancelled. All update processes will stop."...More
if i click open in hub it redirect to my document tab instead of opening the software it seems like uninstalled but hub can't read that I can't reinstall it shows already there...More
I have the full Character Creator 4 installed for a few days. I wanted to try the Headshot plug in so I first downloaded the trial exe from the site and tried to download it that way. I installation bar started moving in the Hub but it would always get an error saying it failed to download...More
We need to help! We are having trouble logging into Reallusion. Our goal is to query technical support tickets to verify responses. However, when confirming the login in 2 or 3 seconds, the system executes the logout automatically and we cannot access the Reallusion environment....More
Don't really know since when (few days) , but : the hub doesn't launch on startup or manually anymore ( tried multiple times, restart computer...). ( hub version : 4.09.66617.1 ) I can't see it in the task manager or in system tray....More
It displays the twirling circle suggesting its working, but doesn't download any products or updates. The settings button(s) in the top right corner are not clickable....More
