I am running windows 11 on an orion predator, this machine is a newer desktop just for media creation. When I tried to do the most recent update to Iclone 8, character creator, and cartoon animator, reallusion hub was able to download the software but failed to install. I tried both the default...More
Keeping error messages updating also installing software from the hub, and it only happens on Reallution Hub, this is one of the most annoying problems I had this issue since day one of the install, I edited all the firewall settings, as well as user admin privilege's on all my drives including...More
if i click open in hub it redirect to my document tab instead of opening the software it seems like uninstalled but hub can't read that I can't reinstall it shows already there...More
Everytime I wan't to install Headshot 2 or the ZBrush things, the hub won't let me. 'Installation failed, lost internet connection during installation' Tried reboots, disabling Norton (everything of it), Microsoft Antivir.....Internet connection isn't the problem, runs like a charm.......More
Faceware RT Trial is not showing on Products or Add-ons. 1. install trial version of Faceware RT. 2. Rebooting Your Computer after complete installing....More
Want：Can you tell me how to uninstall headshot-plugin completely. I want to buy this plugin, but it failed to uninstall or install. Background：This plugin has been installed by a exe which from unofficial website, but it reports error series number when I open。 Problem：...More
I have the full Character Creator 4 installed for a few days. I wanted to try the Headshot plug in so I first downloaded the trial exe from the site and tried to download it that way. I installation bar started moving in the Hub but it would always get an error saying it failed to download...More
We need to help! We are having trouble logging into Reallusion. Our goal is to query technical support tickets to verify responses. However, when confirming the login in 2 or 3 seconds, the system executes the logout automatically and we cannot access the Reallusion environment....More
Don't really know since when (few days) , but : the hub doesn't launch on startup or manually anymore ( tried multiple times, restart computer...). ( hub version : 4.09.66617.1 ) I can't see it in the task manager or in system tray....More
