33 issues found

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I am running windows 11 on an orion predator, this machine is a newer desktop just for media creation.
When I tried to do the most recent update to Iclone 8, character creator, and cartoon animator, reallusion hub was able to download the software but failed to install. I tried both the default...More
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Submitted by Plumbmonkey

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Keeping error messages updating also installing software from the hub, and it only happens on Reallution Hub, this is one of the most annoying problems I had this issue since day one of the install, I edited all the firewall settings, as well as user admin privilege's on all my drives including...More
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Bug
Submitted by Ryakin Rip

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if i click open in hub it redirect to my document tab instead of opening the software it seems like uninstalled but hub can't read that I can't reinstall it shows already there...More
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Bug
Submitted by jumbujack900

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Everytime I wan't to install Headshot 2 or the ZBrush things, the hub won't let me.
'Installation failed, lost internet connection during installation'
Tried reboots, disabling Norton (everything of it), Microsoft Antivir.....Internet connection isn't the problem, runs like a charm.......More
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Bug
Submitted by hanzel

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Faceware RT Trial is not showing on Products or Add-ons.
1. install trial version of Faceware RT.
2. Rebooting Your Computer after complete installing....More
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Bug
Submitted by cesmile

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program bugs...More
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Bug
Submitted by JoseNLucas

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Want:Can you tell me how to uninstall headshot-plugin completely. I want to buy this plugin, but it failed to uninstall or install.
Background:This plugin has been installed by a exe which from unofficial website, but it reports error series number when I open。
Problem:...More
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Submitted by yb198541

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I have the full Character Creator 4 installed for a few days. I wanted to try the Headshot plug in so I first downloaded the trial exe from the site and tried to download it that way. I installation bar started moving in the Hub but it would always get an error saying it failed to download...More
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Submitted by tscombo80

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We need to help! We are having trouble logging into Reallusion.
Our goal is to query technical support tickets to verify responses.
However, when confirming the login in 2 or 3 seconds, the system executes the logout automatically and we cannot access the Reallusion environment....More
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Bug
Submitted by Raph_Moreira

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Don't really know since when (few days) , but :
the hub doesn't launch on startup or manually anymore ( tried multiple times, restart computer...). ( hub version : 4.09.66617.1 )
I can't see it in the task manager or in system tray....More
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Submitted by dlalot
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