My email is on my MAC , and someone thinks I am running my programs on windows and on the MAC. You no longer support MAC so I had to by a windows computer. I only used the Windows 11 computer to run Reallusion software....More
Hello Support Team, I have completely uninstalled the Reallusion Hub and all Reallusion products, removed all remaining files and registry entries, restarted my PC, and then reinstalled the Hub and iClone. During this process, both my firewall and antivirus software were disabled. After downloading...More
After updating Reallusion Hub and upgrading to Character Creator 5 and iClone 8, I began experiencing persistent Server Connection errors. Here is the full situation: Issue Summary Character Creator 5 (CC5) cannot connect to the server....More
Just open the Reallusion Hub and click the refresh button. The error message "You are disconnected from the internet right now." appears after a few seconds....More
I just purchased it and reopened Hub. But the Trial icon on the SW icon didn't disappear. After a while, a warning window popped up saying, "You are disconnected from the internet right now." The product list was blank....More
Once I load the hub, i get a message that its not connected to the internet. this happened right after i updated the software. I just purchased IClone 8 and i cant use nither of my programs CC or iclone....More
I'm having a problem with OnRelusion Hub. When I try to connect, it displays a connection problem. I've checked my internet connection and it's working fine. Actual result: An message an error message pops up ( see the attached screeshot)...More
