We need to help! We are having trouble logging into Reallusion. Our goal is to query technical support tickets to verify responses. However, when confirming the login in 2 or 3 seconds, the system executes the logout automatically and we cannot access the Reallusion environment....More
Don't really know since when (few days) , but : the hub doesn't launch on startup or manually anymore ( tried multiple times, restart computer...). ( hub version : 4.09.66617.1 ) I can't see it in the task manager or in system tray....More
It displays the twirling circle suggesting its working, but doesn't download any products or updates. The settings button(s) in the top right corner are not clickable....More
How does any of reallusion software activate the license if the reallusion website is down or if user does not have an active internet connection? Reallusion must integrate a reliable way to activate its software....More
I Deleted all files from iclone7, and now i cant remove it from reallusion hub, cant click uinstall, i can only click open and nothing happens, I reinstalled Reallusion hub and nothing. I Want to delete iclone7 from Reallusion hub launcher, but i cant... i dont have ICLONE7 But says i have...More
Back end management: it seems that only 1 back end management "sitter" can be assigned and that was likely designed with the assumption that the developer would either work in 2D or 3D but not both. A sitter's store is said to be highly recommended because it can can drive more traffic and...More
In the hub, I get an option to update CC3 Pipeline Extension, but I get an error saying the required product does not match. I don't have an update option for CC3....More
