79 issues found

3

Votes
Active
I cannot sync content and get the error messages shown in the pictures every time I open the iClone and CC4 apps.
I have uninstalled and reinstalled, but this did not correct it. In fact, when I did the reinstalls, I got a message that I was disconnected from the internet, which is incorrect...More
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  •  210
Bug
Submitted by clone_rep

0

Votes
Assigned
I am running windows 11 on an orion predator, this machine is a newer desktop just for media creation.
When I tried to do the most recent update to Iclone 8, character creator, and cartoon animator, reallusion hub was able to download the software but failed to install. I tried both the default...More
  •  2
  •  429
Submitted by Plumbmonkey

0

Votes
Active
Faceware RT Trial is not showing on Products or Add-ons.
1. install trial version of Faceware RT.
2. Rebooting Your Computer after complete installing....More
  •  2
  •  179
Bug
Submitted by cesmile

0

Votes
Released
You guys need to be aware that while reallusion hub is running in the background I get HUGE packet loss and latency. It causes giant stutters in my connectivity and literally makes any motion capture, VoiP or gaming impossible,. It took me hours of troubleshooting but I have absolutely nailed...More
  •  2
  •  1387
Bug
Submitted by aew928

0

Votes
Assigned
Real issue to reproduce -- set your Windows scaling to 150% (as some of us old folks/visually challenged have to do) and you can't see the hub anymore, unlike ANY other Windows program I've ever installed or used (it disappears offscreen completely with no way to get it back)....More
  •  2
  •  2577
Bug
Submitted by Kelleytoons

0

Votes
Closed
I'm doing some mocap work and have found that I can't use the room where my main PC is located because of magnetic interference. I'm therefore using a laptop so I can record in a better location.
I went to install iClone on the laptop but the My Accounts page mentions the following:
"You can...More
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  •  3030
Submitted by jerome.dipietro

0

Votes
Closed
Email Address:
n_gella@hotmail.com
Order Number:...More
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  •  584
Submitted by elfort

0

Votes
Not Reproducible
When I open Reallusion Hub I get the message "Cannot read rlcontent file" and says "installation not complete"...More
  •  2
  •  593
Submitted by richard.syal

1

Votes
Active
не устанавливает smart gallery при загрузки показывает 99%...More
  •  2
  •  1048
Bug
Submitted by alik.asdf2014

0

Votes
Closed
The hub will not install as user or administrator. Updated Windows and Intel, turned off DEP, unblocked in properties, allowed firewall access in McAfee, restarted after downloading, ran windows 10 install troubleshooter, and tried another hub copy. I click on the installer and allow it...More
  •  2
  •  1430
Bug
Submitted by virtual_engine