106 issues found

0

Votes
Active
I had a issue with Iclone 8 and Character creator 4 smart manager stuck on initializing. i put a report for both and decided to uninstall both and reinstall. The problem is that reallusion hub wont let me uninstall any programs/plugins. (I uninstall and redownloaded reallusion hub and nothing...More
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Bug
Submitted by Cloxus

3

Votes
Active
I cannot sync content and get the error messages shown in the pictures every time I open the iClone and CC4 apps.
I have uninstalled and reinstalled, but this did not correct it. In fact, when I did the reinstalls, I got a message that I was disconnected from the internet, which is incorrect...More
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  •  1544
Bug
Submitted by clone_rep

0

Votes
Active
Faceware RT Trial is not showing on Products or Add-ons.
1. install trial version of Faceware RT.
2. Rebooting Your Computer after complete installing....More
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  •  851
Bug
Submitted by cesmile

0

Votes
Released
You guys need to be aware that while reallusion hub is running in the background I get HUGE packet loss and latency. It causes giant stutters in my connectivity and literally makes any motion capture, VoiP or gaming impossible,. It took me hours of troubleshooting but I have absolutely nailed...More
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  •  2635
Bug
Submitted by aew928

0

Votes
Assigned
Real issue to reproduce -- set your Windows scaling to 150% (as some of us old folks/visually challenged have to do) and you can't see the hub anymore, unlike ANY other Windows program I've ever installed or used (it disappears offscreen completely with no way to get it back)....More
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Bug
Submitted by Kelleytoons

0

Votes
Closed
I'm doing some mocap work and have found that I can't use the room where my main PC is located because of magnetic interference. I'm therefore using a laptop so I can record in a better location.
I went to install iClone on the laptop but the My Accounts page mentions the following:
"You can...More
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Submitted by jerome.dipietro

0

Votes
Closed
Email Address:
n_gella@hotmail.com
Order Number:...More
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  •  1329
Submitted by elfort

0

Votes
Not Reproducible
When I open Reallusion Hub I get the message "Cannot read rlcontent file" and says "installation not complete"...More
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  •  1913
Submitted by richard.syal

1

Votes
Active
не устанавливает smart gallery при загрузки показывает 99%...More
  •  2
  •  1877
Bug
Submitted by alik.asdf2014

0

Votes
Closed
The hub will not install as user or administrator. Updated Windows and Intel, turned off DEP, unblocked in properties, allowed firewall access in McAfee, restarted after downloading, ran windows 10 install troubleshooter, and tried another hub copy. I click on the installer and allow it...More
  •  2
  •  2180
Bug
Submitted by virtual_engine
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