Itll prompt to run as admin and if I open task manager its pops up indicating its 'trying' to do something. On a possible related note I'm experiencing a bigger issue as well that I have a hunch is connected? Whenever I try to download my purchases threw Smart Gallery I keep getting this...More
I have a suggestion how to make the product more interesting. Make time in Reallusion Hub. That is, as in the Steam, so that it was shown how much you use the program in the clock. The program started and the countdown started, the program was closed, the countdown stopped, etc....More
I downloaded iClone and Character Creator on a laptop (it meets the system requirements) at work through my IM department. I have been unable to log into either program at work but was able to access both with the same laptop at home. After some investigation, our IT department identified...More
I have the Pipeline version of Character Creator 3 yet when I came to export a character as an FBX I get a warning that I need the Pipeline version of the software, which I have. The flash screen when I run CC3 says it's the Pipeline version. I paid for the Pipeline version. The Reallusion...More
My email is on my MAC , and someone thinks I am running my programs on windows and on the MAC. You no longer support MAC so I had to by a windows computer. I only used the Windows 11 computer to run Reallusion software....More
Hello Support Team, I have completely uninstalled the Reallusion Hub and all Reallusion products, removed all remaining files and registry entries, restarted my PC, and then reinstalled the Hub and iClone. During this process, both my firewall and antivirus software were disabled. After downloading...More
After updating Reallusion Hub and upgrading to Character Creator 5 and iClone 8, I began experiencing persistent Server Connection errors. Here is the full situation: Issue Summary Character Creator 5 (CC5) cannot connect to the server....More
