My email is on my MAC , and someone thinks I am running my programs on windows and on the MAC. You no longer support MAC so I had to by a windows computer. I only used the Windows 11 computer to run Reallusion software....More
Hello Support Team, I have completely uninstalled the Reallusion Hub and all Reallusion products, removed all remaining files and registry entries, restarted my PC, and then reinstalled the Hub and iClone. During this process, both my firewall and antivirus software were disabled. After downloading...More
After updating Reallusion Hub and upgrading to Character Creator 5 and iClone 8, I began experiencing persistent Server Connection errors. Here is the full situation: Issue Summary Character Creator 5 (CC5) cannot connect to the server....More
I have problems due to the fact that on the search page in Marketplace it is impossible to understand which products have already been purchased by me. To do this, go to the window of each product or put it in a cart. I tried to use the “heart” sign for this, but in fact, these signs in the...More
Recently encountered a bug with export not working in the Blender Pipeline plugin. Solved it myself by clearing the OpenPlugin folder of the old version. But I spent an obscene amount of time looking for a solution until I came across the Readme file in the folder with the plugin. One of the...More
when I dont have realillusion installed Unreal engine works fine 5.5 but when I install your software it crashes I have 32 gb of memory and rtx 4070 ti super windows 11 intel 12 ,i7 so I have pretty good computer specs. had to reset my computer and reinstall unreal to get it working good again...More
