36 issues found

0

Votes
Active
I couldn't see how to give feedback to the Reallusion store, so apologies for putting this under the Hub.
I have bought many things from the recent sales, but when I am searching for new products, it is not obvious which ones I have bought before.
The only way to see if I have bought something...More
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Submitted by OkamiYuki

0

Votes
Closed
I have chosen Reclusion Hub to complete 4 updates. It asks me for my admin password and username. I tried all my passwords, Nothing works. This has never been an issue before, What changed? Is the admin password for Reallusion or the Microsoft admin password? How can I reset these password...More
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Submitted by scarimike

0

Votes
Closed
I'm doing some mocap work and have found that I can't use the room where my main PC is located because of magnetic interference. I'm therefore using a laptop so I can record in a better location.
I went to install iClone on the laptop but the My Accounts page mentions the following:
"You can...More
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  •  4542
Submitted by jerome.dipietro

0

Votes
Closed
How does any of reallusion software activate the license if the reallusion website is down or if user does not have an active internet connection?
Reallusion must integrate a reliable way to activate its software....More
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  •  1900
Submitted by tim.bradbury

0

Votes
Closed
I Deleted all files from iclone7, and now i cant remove it from reallusion hub, cant click uinstall, i can only click open and nothing happens, I reinstalled Reallusion hub and nothing. I Want to delete iclone7 from Reallusion hub launcher, but i cant... i dont have ICLONE7 But says i have...More
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Submitted by malyorlos

0

Votes
Not Reproducible
When I open Reallusion Hub I get the message "Cannot read rlcontent file" and says "installation not complete"...More
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Submitted by richard.syal

0

Votes
Active
No Program Wants To Load with RL_FBT File Attached...More
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Submitted by MR NEWS

1

Votes
Active
I have a suggestion how to make the product more interesting. Make time in Reallusion Hub. That is, as in the Steam, so that it was shown how much you use the program in the clock. The program started and the countdown started, the program was closed, the countdown stopped, etc....More
  •  1
  •  1846
Submitted by olyra2000

0

Votes
Hold
Ever since I have updated to Windows 10 Version 1809, any update to other software or games installation WILL WORK without a problem BUT NOT REALLUSION SOFTWARE.
Even Reallusion Hub DOES NOT WORK as it will usually say "Installation was cancelled. All update process will stop." See attached...More
  •  6
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Submitted by dongraphifx

1

Votes
Active
I downloaded iClone and Character Creator on a laptop (it meets the system requirements) at work through my IM department. I have been unable to log into either program at work but was able to access both with the same laptop at home.
After some investigation, our IT department identified...More
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  •  3696
Submitted by eharfouch
12 3 4