Ever since I have updated to Windows 10 Version 1809, any update to other software or games installation WILL WORK without a problem BUT NOT REALLUSION SOFTWARE. Even Reallusion Hub DOES NOT WORK as it will usually say "Installation was cancelled. All update process will stop." See attached...More
I downloaded iClone and Character Creator on a laptop (it meets the system requirements) at work through my IM department. I have been unable to log into either program at work but was able to access both with the same laptop at home. After some investigation, our IT department identified...More
Since the Reallusion Hub is not specific to a particular Reallusion application (and a user may have more than one; e.g. both CTA and iClone) it could be better to have it's own product category for the Hub-specific issues....More
I have tried installing CTA3 that I just purchased for the PC using the Reallusion Hub and manually too, but no success. I am getting the following dialog box using the Reallusion Hub which says: "Installation was cancelled. All update processes will stop."...More
We need reliability first and foremost. It is not possible for a studio to put a production in standby because an update of one of its software is bugged. When the 7.21 update makes the Curve Editor plug-in unusable for more than a month, it can be a disaster for a company to finalize a project...More
It seems the installation crashed when installing and the HUB hasn't been configured to have access to the internet. I've tried to uninstall, but I keep getting and there is a newer version installed error. How can I uninstall manually?...More
