28 issues found

0

Votes
Hold
Ever since I have updated to Windows 10 Version 1809, any update to other software or games installation WILL WORK without a problem BUT NOT REALLUSION SOFTWARE.
Even Reallusion Hub DOES NOT WORK as it will usually say "Installation was cancelled. All update process will stop." See attached...More
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Submitted by dongraphifx

1

Votes
Active
I downloaded iClone and Character Creator on a laptop (it meets the system requirements) at work through my IM department. I have been unable to log into either program at work but was able to access both with the same laptop at home.
After some investigation, our IT department identified...More
  •  0
  •  1901
Submitted by eharfouch

0

Votes
Closed
Since the Reallusion Hub is not specific to a particular Reallusion application (and a user may have more than one; e.g. both CTA and iClone) it could be better to have it's own product category for the Hub-specific issues....More
  •  1
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Submitted by 1 Million Monkeys + Keyboard

0

Votes
Active
my iclone 7.2 does not automatically update to 7.3 even with the hub does not work
i can not update......More
  •  0
  •  957
Submitted by 3dvel

0

Votes
Closed
Hi out there
Reallusion HUB Interface displays in false color.
Please see pic. Error since last Update....More
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Submitted by 2IDs media:design

0

Votes
Closed
I have tried installing CTA3 that I just purchased for the PC using the Reallusion Hub and manually too, but no success.
I am getting the following dialog box using the Reallusion Hub which says:
"Installation was cancelled. All update processes will stop."...More
  •  2
  •  2265
Submitted by dongraphifx

5

Votes
Active
We need reliability first and foremost.
It is not possible for a studio to put a production in standby because an update of one of its software is bugged.
When the 7.21 update makes the Curve Editor plug-in unusable for more than a month, it can be a disaster for a company to finalize a project...More
  •  0
  •  929
Submitted by Pixtim

3

Votes
Not Reproducible
It seems the installation crashed when installing and the HUB hasn't been configured to have access to the internet. I've tried to uninstall, but I keep getting and there is a newer version installed error. How can I uninstall manually?...More
  •  10
  •  2918
Submitted by ahmeepro
12 3