I have chosen Reclusion Hub to complete 4 updates. It asks me for my admin password and username. I tried all my passwords, Nothing works. This has never been an issue before, What changed? Is the admin password for Reallusion or the Microsoft admin password? How can I reset these password...More
I'm doing some mocap work and have found that I can't use the room where my main PC is located because of magnetic interference. I'm therefore using a laptop so I can record in a better location. I went to install iClone on the laptop but the My Accounts page mentions the following: "You can...More
How does any of reallusion software activate the license if the reallusion website is down or if user does not have an active internet connection? Reallusion must integrate a reliable way to activate its software....More
I Deleted all files from iclone7, and now i cant remove it from reallusion hub, cant click uinstall, i can only click open and nothing happens, I reinstalled Reallusion hub and nothing. I Want to delete iclone7 from Reallusion hub launcher, but i cant... i dont have ICLONE7 But says i have...More
I have a suggestion how to make the product more interesting. Make time in Reallusion Hub. That is, as in the Steam, so that it was shown how much you use the program in the clock. The program started and the countdown started, the program was closed, the countdown stopped, etc....More
Ever since I have updated to Windows 10 Version 1809, any update to other software or games installation WILL WORK without a problem BUT NOT REALLUSION SOFTWARE. Even Reallusion Hub DOES NOT WORK as it will usually say "Installation was cancelled. All update process will stop." See attached...More
I downloaded iClone and Character Creator on a laptop (it meets the system requirements) at work through my IM department. I have been unable to log into either program at work but was able to access both with the same laptop at home. After some investigation, our IT department identified...More
Since the Reallusion Hub is not specific to a particular Reallusion application (and a user may have more than one; e.g. both CTA and iClone) it could be better to have it's own product category for the Hub-specific issues....More
