57 issues found

0

Votes
Active
Please change Installer, that they check wether files are already existing before downloading a whole package and then telling me, that there already is a version or some files installed! And if you have a previous failed attempt with some or many files left on your hard drive, it would also...More
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Submitted by daresan21

0

Votes
Closed
The hub will not install as user or administrator. Updated Windows and Intel, turned off DEP, unblocked in properties, allowed firewall access in McAfee, restarted after downloading, ran windows 10 install troubleshooter, and tried another hub copy. I click on the installer and allow it...More
  •  2
  •  1217
Bug
Submitted by virtual_engine

0

Votes
Released
In the hub, I get an option to update CC3 Pipeline Extension, but I get an error saying the required product does not match. I don't have an update option for CC3....More
  •  1
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Bug
Submitted by attensi

0

Votes
Not Reproducible
i purchased multiple products windows version and the Reallusion Hub is not letting me install.
the download start and finished until 99%, and then stops and show this message :
"For an uknown reason, the downloaded installer file is not complete....More
  •  2
  •  985
Bug
Submitted by eran.seobest

0

Votes
Hold
Ever since I have updated to Windows 10 Version 1809, any update to other software or games installation WILL WORK without a problem BUT NOT REALLUSION SOFTWARE.
Even Reallusion Hub DOES NOT WORK as it will usually say "Installation was cancelled. All update process will stop." See attached...More
  •  6
  •  2886
Submitted by dongraphifx

0

Votes
Active
The Reallusion Hub crashed this morning after updating the Reallusion applications (iClone, 3DXchange, etc). Screen shot of the error and the copied error text are attached....More
  •  4
  •  1059
Bug
Submitted by 1 Million Monkeys + Keyboard

0

Votes
Closed
Since the Reallusion Hub is not specific to a particular Reallusion application (and a user may have more than one; e.g. both CTA and iClone) it could be better to have it's own product category for the Hub-specific issues....More
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  •  762
Submitted by 1 Million Monkeys + Keyboard
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