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Product:
Reallusion Hub
Version:
5.21
Status:
Active
Issue 10957
Neither Reallusion Hub nor "Smart" Content Manager let me download my purchases
Reallusion Team: I know you're creating what you think is a nicely enclosed system for your users, but your above listed ways to download are just too many steps & hoops for a buyer to jump thru just to get their purchased items. For someone who just wants the software on their desktop it is a most unwanted complication to finishing an order.

I want a simple, one link download for my recently purchased items of Human Motions-Cartoon Moves + G3 Bonus Pack & 3D-2D Motion Sampler. I was provided a simple, one link download for my earlier purchase of Cartoon Animator 5 so I expected the same with my more recent purchases.

I look forward to resolving this issue, which should be solved by Reallusion emailing me a simple, 1-click download link page for my purchased items. Thank you for your help.
OS: Windows 11
Attachment:
  • ThiShouldBADirectDwnld.png
  • BergNicolePremiuMember.png
  • BergNicolePremiumOrder.png
  • ContentManagerFailed2Load.png
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Submitted byToonGal
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