I downloaded iClone and Character Creator on a laptop (it meets the system requirements) at work through my IM department. I have been unable to log into either program at work but was able to access both with the same laptop at home. After some investigation, our IT department identified...More
I have the Pipeline version of Character Creator 3 yet when I came to export a character as an FBX I get a warning that I need the Pipeline version of the software, which I have. The flash screen when I run CC3 says it's the Pipeline version. I paid for the Pipeline version. The Reallusion...More
Want:Can you tell me how to uninstall headshot-plugin completely. I want to buy this plugin, but it failed to uninstall or install. Background:This plugin has been installed by a exe which from unofficial website, but it reports error series number when I open。 Problem:...More
In previous versions of Reallusion Hub, my installed applications were visible at the top when I opened the app. Now, when I open the app, I see ads for the IC8, CC4, CA5 and all the latest plugins with "TRY!" To me, this constitutes a nag screen. I've been a customer of reallusion for over...More
We need to help! We are having trouble logging into Reallusion. Our goal is to query technical support tickets to verify responses. However, when confirming the login in 2 or 3 seconds, the system executes the logout automatically and we cannot access the Reallusion environment....More
I think a version of the Reallusion Hub should be added to the Windows store. This makes it easier for Windows users to keep the program up-to-date....More
Don't really know since when (few days) , but : the hub doesn't launch on startup or manually anymore ( tried multiple times, restart computer...). ( hub version : 4.09.66617.1 ) I can't see it in the task manager or in system tray....More