I updated to CC 3.4 and purchased additional hair content (Export version) 1) I can see new hair in the "Content" tab, but when I want to add an element I am navigated to "Smart Gallery" 2) When I click on CC3 Embed Hair I only see the prev hair not the new ones as shown in the video tutorials...More
I have reproduced this 3 times. When Smart Gallery is installed, CC3 starts up, loads splash screen, loads default project, then freezes with a transparent screen of white over the application's main window. Twice I let CC3 with Smart Gallery installed 'load for almost 2 hours, thinking that...More
ISSUE 1: 1. I tried opening my save project but it always open the default female. I always need to go to File>Open project then replace all avatar and textures ISSUE 2:...More
Hello, I'm a fairly new user to Character Creator, so apologies if there is an obvious answer, but my smart gallery has failed to appear after I've reinstalled Character Creator. I decided to install CC on my desktop (Win10) and installed the updated version 3.3 instead of the 3.0 which I...More
Steps to reproduce issue: 1. Purchase assets from the store: https://www.reallusion.com/ContentStore/ccdproduct.html?contentid=AIC700CIENU010120170724001...More
So, i just open new project, add stock shorts, when in Scene tab click to "Show" button and i see, that avatar lose some meshes. The same problem if you add a full-body dress - the avatar will lose most of the back and belly meshes. Most likely, I configured in CC something somewhere that...More
