38 issues found

0

Votes
Active
Hello.
For the last 6 months Iclone and CC3 are becoming more and more unusable. I have bought a lot of products from your Reallusion marketplace. But whenever I open CC3 or Iclone 7.91.5223.1 and browse for items many are not present. Sometimes the main icon for the item is present but when...More
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Submitted by subongo

1

Votes
Active
Hello.
I can't start Character Creator 3.41 pipeline version because when I launch it,an error appears :
"assertion failed : program character creator 3 ccontentmanager2.dll file buildagent work RLFileTool.h line 51 Expression false"...More
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Submitted by marietto2008

2

Votes
Not Reproducible
Hi there, I've just installed CC3 and Smart Gallery, but when I load hair onto the default avatar, it looks pink? No matter what hair I choose. Loading the hair onto the default avatar is the first thing I do when I open CC3, I don't try anything else. I've already tried uninstalling and reinstalling...More
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Submitted by rakavi.jeyakumar

0

Votes
Closed
Reported the bug here: https://www.reallusion.com/FeedBackTracker/Issue/Smart-Gallery-causes-CC3-crash
Sadly, CC3 still crashes with the latest update also....More
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Submitted by staron

0

Votes
Released
If Smart Gallery is installed, CC3 crashes on startup and gives the attached error message. I tried reinstalling CC3 to different drives, but nothing helps. I've also scanned my memory for errors, but all seems good on my end....More
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Submitted by staron

0

Votes
Closed
"Please read the "HowTo.txt" in the .zip before updating."
First of all there is no "HowTo.txt" file to read in the zip.
"The hotfix install flow should be:...More
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Submitted by Snarp Farkle

0

Votes
Closed
After applying the Hotfix, I could install the new Hair content in the Smart Gallery.
However when I'm trying to access the same content in the Content Manager, CC hangs. The same applies to iClone for which I will create a separate entry.
My suspicion is that the SG database is corrupted...More
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Submitted by animagic

0

Votes
Closed
Using CC with Headshot and SmartGallery plugins. Also have iClone.
Downloaded updates through the Reallusion Hub.
First tried to open and modify hair on existing project files - characters that had been created with the headshot plugin. New hair shows in "Contents." Was initially able to...More
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Submitted by tina.berger.us

0

Votes
Closed
I updated to CC 3.4 and purchased additional hair content (Export version)
1) I can see new hair in the "Content" tab, but when I want to add an element I am navigated to "Smart Gallery"
2) When I click on CC3 Embed Hair I only see the prev hair not the new ones as shown in the video tutorials...More
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Submitted by donderhaas

0

Votes
Closed
Steps taken:
1. Upgraded to CC3.4 from a clean install of CC3.3
2. Opened CC3.4...More
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Submitted by Europafilms
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