24 issues found

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If Smart Gallery is installed, CC3 crashes on startup and gives the attached error message. I tried reinstalling CC3 to different drives, but nothing helps. I've also scanned my memory for errors, but all seems good on my end....More
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Submitted by staron

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"Please read the "HowTo.txt" in the .zip before updating."
First of all there is no "HowTo.txt" file to read in the zip.
"The hotfix install flow should be:...More
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Submitted by Snarp Farkle

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After applying the Hotfix, I could install the new Hair content in the Smart Gallery.
However when I'm trying to access the same content in the Content Manager, CC hangs. The same applies to iClone for which I will create a separate entry.
My suspicion is that the SG database is corrupted...More
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Submitted by animagic

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Using CC with Headshot and SmartGallery plugins. Also have iClone.
Downloaded updates through the Reallusion Hub.
First tried to open and modify hair on existing project files - characters that had been created with the headshot plugin. New hair shows in "Contents." Was initially able to...More
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Submitted by tina.berger.us

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I updated to CC 3.4 and purchased additional hair content (Export version)
1) I can see new hair in the "Content" tab, but when I want to add an element I am navigated to "Smart Gallery"
2) When I click on CC3 Embed Hair I only see the prev hair not the new ones as shown in the video tutorials...More
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Submitted by donderhaas

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Steps taken:
1. Upgraded to CC3.4 from a clean install of CC3.3
2. Opened CC3.4...More
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Submitted by ZenMuse

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I have reproduced this 3 times. When Smart Gallery is installed, CC3 starts up, loads splash screen, loads default project, then freezes with a transparent screen of white over the application's main window.
Twice I let CC3 with Smart Gallery installed 'load for almost 2 hours, thinking that...More
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Submitted by mateyuzo

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ISSUE 1:
1. I tried opening my save project but it always open the default female. I always need to go to File>Open project then replace all avatar and textures
ISSUE 2:...More

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Hello,
I'm a fairly new user to Character Creator, so apologies if there is an obvious answer, but my smart gallery has failed to appear after I've reinstalled Character Creator.
I decided to install CC on my desktop (Win10) and installed the updated version 3.3 instead of the 3.0 which I...More
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Submitted by jhowhaya1
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