Votes
0
Product:
iClone 8
Version:
8.7
Status:
Not Reproducible
Issue 12531
RISkeletonComponent.BreakClip() stops working
Python:RISkeletonComponent.BreakClip() stops working and no longer takes effect after iClone 8.4. Please fix this issue as soon as possible.
OS: Windows 10
  •  3
  •  93
Submitted by843547720
1
COMMENTS (3)
Feedback Tracker Admin
Hi 843547720,

Just checking in on your ticket regarding the BreakClip() script issue!

Since we couldn't reproduce the error with the script provided, do you still need our help? If so, please kindly share a short video of your workflow and any error messages as requested previously so we can investigate further.

If you have already resolved the issue on your end, simply let us know so we can close this ticket.

Thank you!

Best regards,
Kayla
Reallusion
843547720
You can test it with this script, and you'll know what's going on.
Feedback Tracker Admin
Hi 843547720,

Thank you for providing the test files and the script.

We have conducted an initial test using the Python script you provided (quikbreakclip_Test.zip). However, when executing it in our environment, the AddClip and BreakClip functions appear to run successfully. We have not been able to reproduce the error you are experiencing yet.

To help us pinpoint the issue more accurately, could you please provide a bit more clarification on the following:

   1. Reproduction Steps: Could you detail the specific steps you take before running the script? (e.g., Are there specific character setups, types of motion clips, or specific clip lengths required?)

   2. Error Messages or Results: When the execution fails on your end, does any specific error message appear in the iClone Console window? Alternatively, what is the difference between the expected result and the actual result    after running the script?

   3. Screen Recording: If possible, providing a screen recording of your operation process would be incredibly helpful for us to understand the exact situation.

Thank you for your cooperation and patience!

Kayla
Reallusion
Feedback Tracker Admin
Hi 843547720,

To help us investigate this issue further, could you please provide your sample project, the Python script you are using, and a screen recording of your operation? 

These files will help us reproduce the problem on our end. 

Thank you!

Kayla
Reallusion
1