Hello, after failing to update because the hub is refering to a directory that doesnt exist, I tried to reinstall which is not possible either. I cant find a way to change the requested directory:...More
every time I reinstall it loads up like I never got off the app/software i thought when i reinstalled it would give me a new restart. but give back where I was. and it's not letting me uninstall ic8?...More
Since today I can't connect anymore to Reallusion Hub or Cartoon Animator from my Windows 11 PC ...also I see only parts when starting the reallusion.com website in Browser - yesterday I was still working without any problem - seems to be something with Antivirus Software? I use Avast One....More
I am running windows 11 on an orion predator, this machine is a newer desktop just for media creation. When I tried to do the most recent update to Iclone 8, character creator, and cartoon animator, reallusion hub was able to download the software but failed to install. I tried both the default...More
In previous versions of Reallusion Hub, my installed applications were visible at the top when I opened the app. Now, when I open the app, I see ads for the IC8, CC4, CA5 and all the latest plugins with "TRY!" To me, this constitutes a nag screen. I've been a customer of reallusion for over...More
I successfully downloaded Reallusion hub 4.09 but I can't log in to it. It keeps saying "Failed to login. Please wait a moment and try again". Any idea on what could be the problem?...More
It displays the twirling circle suggesting its working, but doesn't download any products or updates. The settings button(s) in the top right corner are not clickable....More
