Won't show/be able to be used if scaling is set for 150%

Votes
0

Product:
Reallusion Hub

Version:
4.07

Status:
Assigned

Issue 7646

Won't show/be able to be used if scaling is set for 150%

Real issue to reproduce -- set your Windows scaling to 150% (as some of us old folks/visually challenged have to do) and you can't see the hub anymore, unlike ANY other Windows program I've ever installed or used (it disappears offscreen completely with no way to get it back).

OS: Windows 10

2
2552

Bug

Submitted byKelleytoons 2021/02/16 21:01:08

COMMENTS (2)

Kelleytoons 2021/02/17 04:53:26

Nope, it is NOT a monitor problem -- it's a resolution problem.  Again, easy to duplicate (just try and see).

Feedback Tracker Admin 2021/02/17 03:15:25

Thank you for your feedback.

Do you have two monitors? could the Reallusion Hub been dragged to the second monitor some time and leaved there?

If so, you can just drag it back from the second monitor. Or, you can delete the following registry key to restore all dialog positions to their default locations. Please find a friend who is familiar with the registry operation to help you if you don't know how to delete it.
Computer\HKEY_CURRENT_USER\SOFTWARE\Reallusion\LiveUpdate

Allen
Reallusion