Votes
3
Product:
Reallusion Hub
Version:
5.21
Status:
Active
Issue 10921
Hub not connecting properly
I cannot sync content and get the error messages shown in the pictures every time I open the iClone and CC4 apps.
I have uninstalled and reinstalled, but this did not correct it. In fact, when I did the reinstalls, I got a message that I was disconnected from the internet, which is incorrect. I am connected and have the highest speed possible in my area, so something is very wrong.

Thank you in advance for your ongoing help. It has been a pleasure being your customer since the first days of CrazyTalk!
OS: Windows 11
Attachment:
  • Screenshot 2023-11-17 121623.png
  • Screenshot 2023-11-17 121538.png
  • Screenshot 2023-11-17 181852.png
  •  2
  •  136
Bug
Submitted byclone_rep
1
COMMENTS (2)
business_442137
Any updates on this? CC4 forces me to re-login with my account and then fails to refresh. citing "refresh error"
jonwhite135
I'm having the same problems, version 5.3.2409.1 on Windows 11

Have uninstalled hub, reinstalled hub, rebooted the computer, shut down all antivirus and firewall software, and still nothing
1