Votes
1
Product:
Reallusion Hub
Version:
5.3
Status:
Active
Issue 11089
Entering credentials and clicking Login button at https://www.reallusion.com/member/#/en/login causes ReCaptcha error
Example:

Steps to reproduce:
1. Open Chrome browser on Windows 10 PC.
2. Navigate to https://www.reallusion.com/member/#/en/login
3. Enter valid username and password for existing account.
4. Click the Login button.

Expected result:
Login and recaptcha succeeds for user and browser navigates to reallusion.com homepage

Actual result:
Recaptcha fails, user is not logged in and the following recaptcha error message is displayed above the Login button.
CAPTCHA verification failed (recaptcha-verification-failed)
OS: Windows 10
Attachment:
  • ReallusionLogin_CaptchaError.PNG
  •  0
  •  133
Bug
Submitted bysammyp228
COMMENTS (0)