Votes
0
Product:
Reallusion Hub
Version:
5.1
Status:
Active
Issue 9533
Failed to uninstall headshot-plugin && Failed install headshot-plugin
Want:Can you tell me how to uninstall headshot-plugin completely. I want to buy this plugin, but it failed to uninstall or install.

Background:This plugin has been installed by a exe which from unofficial website, but it reports error series number when I open。

Problem:

When I want to uninstall, Reallusion Hub just prompts me that the plugin can be reinstalled after uninstalling.
When I downloaded the exe from https://www.reallusion.com/character-creator/headshot/download.html and executed it, it told me that it had already been installed.
Now these two problems are in an endless loop. Do I have to reinstall the system to use the CC4 software I just bought?
OS: Windows 10
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Submitted byyb198541
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