The hub will not install as user or administrator. Updated Windows and Intel, turned off DEP, unblocked in properties, allowed firewall access in McAfee, restarted after downloading, ran windows 10 install troubleshooter, and tried another hub copy. I click on the installer and allow it...More
In the hub, I get an option to update CC3 Pipeline Extension, but I get an error saying the required product does not match. I don't have an update option for CC3....More
i purchased multiple products windows version and the Reallusion Hub is not letting me install. the download start and finished until 99%, and then stops and show this message : "For an uknown reason, the downloaded installer file is not complete....More
The Reallusion Hub crashed this morning after updating the Reallusion applications (iClone, 3DXchange, etc). Screen shot of the error and the copied error text are attached....More
I have the Pipeline version of Character Creator 3 yet when I came to export a character as an FBX I get a warning that I need the Pipeline version of the software, which I have. The flash screen when I run CC3 says it's the Pipeline version. I paid for the Pipeline version. The Reallusion...More
Hey RL, The Hub shows me the availability ff a new patch but since a week try to install it but it stops after a few seconds.Please see screenshot. What can i do....More
Hello, Awhile ago I reported a bug that CT8 was not seeing CC2.x in my system when trying to export an rlh head. I received a bin 64 fix file, which worked, but caused any program trying to install or update CT8 ( HUB , downloaded content etc) to not see it. If I want to install content , or...More
It seems the installation crashed when installing and the HUB hasn't been configured to have access to the internet. I've tried to uninstall, but I keep getting and there is a newer version installed error. How can I uninstall manually?...More
