1. I Downloaded "Dragons Pack" via the 'Recommended' Pack Heading in Smart Gallery. 2. It was added to the 'Trial' Pack Heading. 3. I have now uninstalled the Dragons Pack and deleted it from my Account (Trial Content)....More
This applies to all Reallusion products Extremely useful features for developers have been removed and likely others so I'm requesting a solution that limits Reallusion support to experimental features so they don't need to worry about needing to provide support the features. Here are a couple...More
If I select a Particle in Smart Gallery for display in Content Manager, I expect it to be shown under Set Template / Particle. Instead it is incorrectly shown under Avatar Template. Steps to reproduce: 1. Select a Particle in Smart Gallery....More
I tried to render hairs bought in Reallusion store but in iray render they create artifacts like attached photos. I've tried to change blur and opacity of scalp but with no better results....More
After applying the Hotfix, I could install the new Hair content in the Smart Gallery. However when I'm trying to access the same content in the Content Manager, iClone hangs. The same applies to CC (FT #7745). My suspicion is that the SG database is corrupted. I have attached the log file...More
I used the Hub to update everything. There was some errors that make me suspect install was not completing correctly although the hub currently shows everything installed with no updates remaining. Smart Gallery showed many items uninstalled, so reinstalled them. Sync'd local content. Noticed...More
I bought the Apocylypse Apparel pack...when I tried to export an FBX from Iclone it said I needed a FBX exporter license???!! So I bought it...after already buying the pack...still cant export. This is not cool./ Should not be a separate purchase for one thing, for another it should work. Can...More
• Work with DAZ Productions to develop a more seamless, FBX-less, native DAZ file importer; should work with characters, props, clothing, and even entire scenes in the .DUF or .DSA or .DSE file format. And should work with Character Creator and iClone especially, without the need for 3DXChange...More
I & others spend so much time writing feedback about bugs ways to increase productivity etc I really wish DA points are automatically given to those that are confirmed issues/assigned -until resolved. I often wait and wait for months not being able to upload new products or create videos/scenes...More