40 issues found

0

Votes
Closed
After applying the Hotfix, I could install the new Hair content in the Smart Gallery.
However when I'm trying to access the same content in the Content Manager, CC hangs. The same applies to iClone for which I will create a separate entry.
My suspicion is that the SG database is corrupted...More
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Submitted by animagic

0

Votes
Closed
Using CC with Headshot and SmartGallery plugins. Also have iClone.
Downloaded updates through the Reallusion Hub.
First tried to open and modify hair on existing project files - characters that had been created with the headshot plugin. New hair shows in "Contents." Was initially able to...More
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  •  1522
Submitted by tina.berger.us

0

Votes
Closed
I updated to CC 3.4 and purchased additional hair content (Export version)
1) I can see new hair in the "Content" tab, but when I want to add an element I am navigated to "Smart Gallery"
2) When I click on CC3 Embed Hair I only see the prev hair not the new ones as shown in the video tutorials...More
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  •  549
Submitted by donderhaas

0

Votes
Closed
Steps taken:
1. Upgraded to CC3.4 from a clean install of CC3.3
2. Opened CC3.4...More
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  •  733
Submitted by Europafilms

0

Votes
Released
I have reproduced this 3 times. When Smart Gallery is installed, CC3 starts up, loads splash screen, loads default project, then freezes with a transparent screen of white over the application's main window.
Twice I let CC3 with Smart Gallery installed 'load for almost 2 hours, thinking that...More
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  •  485
Submitted by mateyuzo

0

Votes
Closed
ISSUE 1:
1. I tried opening my save project but it always open the default female. I always need to go to File>Open project then replace all avatar and textures
ISSUE 2:...More

0

Votes
Closed
Hello,
I'm a fairly new user to Character Creator, so apologies if there is an obvious answer, but my smart gallery has failed to appear after I've reinstalled Character Creator.
I decided to install CC on my desktop (Win10) and installed the updated version 3.3 instead of the 3.0 which I...More
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  •  480
Submitted by jhowhaya1

0

Votes
Released
1. Open CC3
2. Never happens since CC3 is hanging ...
I have installed and uninstalled but remains the same....More
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  •  677
Submitted by gm0124816

0

Votes
Closed
I bought upgrade licenses for two pieces of content but CC won't let me export...More
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  •  554
Submitted by raziq.brown

0

Votes
Closed
Steps to reproduce issue:
1. Purchase assets from the store:
https://www.reallusion.com/ContentStore/ccdproduct.html?contentid=AIC700CIENU010120170724001...More
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  •  524
Submitted by rotaercz
12 3 4