Hello, Since the 7.8 upgrade, I have not been able to: 1) deselect the Displacement map for my Substance 200 materials. The Use Substance Graph checkbox is greyed out....More
In complex scenes, IC7 renders slowly but to the end. When changing to another camera and rendering again, IC7 stops in the middle of the rendering and does not give any feedback. You can see in the Task Manager that the GPU module of the NVIDIA 1060 is no longer being addressed. Success is...More
Below I have attached a simple substance that uses the $Time variable, this substance and all others that use this variable was working before the upgrade. Now the animation does not play in Iclone 7.8 you can reproduce this by testing this in substance player and then in Iclone 7.8 I have...More
I intalled the latest versions of iClone 7 (7.8), 3DXchange (7.7) and Character Creator 3 standard (3.3). 3DXchange and Character Creator 3 both load with no issue. iClone 7 I have uninstalled and reinstalled 3 times and I get the same error every time. It occurs after getting the Please Wait...More
I am trying to install the Iclone7 Trial before buying. It won't launch/install. I have actually deleted and uninstalled my AVG to make sure that wasn't causing issues....More
I have a character who plays guitar. I link the guitar which is a prop to her so that I can animate, when I transfer the prop to unreal, it goes over but will not animate in livelink. it also will not allow live link to work until the item is deselected to animate in Livelink....More
After updating to version 7.8 the program crashes once opened I am having the same problem with Character Creator 3.3 I was able to open the program at first but when I brought in a Custom character and animated it. However once I tried to export it as a Fbx file the computer crashed and...More
I removed all programs except Iclone and Iray and it still would not install. Sent a ticket to support for assistance as well. Unable to update any products even after I removed and reinstalled updater....More
