With both IC 8 and CC4 i am getting a memory error crash that happens randomly, it does not occur with any specific action, so it's not possible to create a step flow that can replicate. As a random action by its nature has no "apparent" cause. the error messages have different instruction...More
https://www.youtube.com/watch?v=2JCAtjJtWwM The video above showcases the bug. The character will not animate when a new animation is applied, includes the eyeballs too, and this happens with iClone 8 as well....More
Hi there, has there been a solution for merge material crash yet? Every time I export rather complex character (eg. char with full cloth) using merge material option the export progress always stops at around 75%, while simple characters can be exported using this option without any issue....More
When opening CC4, I get a warning in my content tab: "Failed to connect to the local data base. Please restart the content Manager. Reallusion Support...More
Start a new project and bring load the default Kevin. Now, under Content Manager > Animation > Expression > Expression_Loop, apply any of the expressions there, such as "01_Anger_Lo". This will immediately show a warning dialog reading: "The iTalk file contains custom expressions which can...More
I have installed the SkinGen Premium plug-in for CC4. All of the contents appear to be available, except for SKinGen Tools. Those folders are empty....More
Hello, I have a problem the program can't find the texture file. It seems that everything in SkinGen cannot work. But I remember that it can still be used before updating to the current version....More
I am not sure about the reason behind Tear-Line exclusion from Iray. It is simply becomes invisible while rendering with Iray. Not only that. I believe you guys should work out a better Iray shader for eyes, which is quite underdeveloped compare to real-time DHS....More
It was assumed by just about everyone in the forum that one of the major benefits of bringing in characters would be the ability to edit these characters in SkinGen It was very disappointing to learn this wasn't the case I think adding this feature would greatly benefit the reallusion community...More
Purchased "Digital Soul 100+" order ID#10929222 but have no way to access it in either CC4 or iClone 8. Followed all FAQ / online including this: https://manual.reallusion.com/content-manager/2.0/04-downloading-contents/downloading-purchased-contents.htm?_gl=1*jtmkfr*_ga*MzQzMjc5MTc4LjE2MzMyMTc5NDQ...More