The Smart Gallery won't let me select anything from the content window (Project, Character, Hair etc). It gives no feedback when clicking on it, the same is true under both "Pack" and "Item". If I select from the thumb nails, I am able to select and open the files. Because of this, I can't...More
Hello, I'm a fairly new user to Character Creator, so apologies if there is an obvious answer, but my smart gallery has failed to appear after I've reinstalled Character Creator. I decided to install CC on my desktop (Win10) and installed the updated version 3.3 instead of the 3.0 which I...More
Exporting any character I have created from Character Creator 3.3 into Maya 2020.2 causes Maya to instantly crash with a 'failed to save temp' error. This happens regardless if I export using different settings under the export menu. FBX viewers (Such as windows 3D Viewer) can open and see...More
ISSUE 1: 1. I tried opening my save project but it always open the default female. I always need to go to File>Open project then replace all avatar and textures ISSUE 2:...More
Using CC with Headshot and SmartGallery plugins. Also have iClone. Downloaded updates through the Reallusion Hub. First tried to open and modify hair on existing project files - characters that had been created with the headshot plugin. New hair shows in "Contents." Was initially able to...More
Hello. For the last 6 months Iclone and CC3 are becoming more and more unusable. I have bought a lot of products from your Reallusion marketplace. But whenever I open CC3 or Iclone 7.91.5223.1 and browse for items many are not present. Sometimes the main icon for the item is present but when...More
Hi there, I've just installed CC3 and Smart Gallery, but when I load hair onto the default avatar, it looks pink? No matter what hair I choose. Loading the hair onto the default avatar is the first thing I do when I open CC3, I don't try anything else. I've already tried uninstalling and reinstalling...More
It hasn't happened to me but I'm curious just in case. I've imported tons of assets into my custom library so I'm curious as to how the files save. So to make this short, 1 - Do your custom files remain on your account via cloud? 2 - Would I have to re-import all these files one by one, or...More
Dispite being told that version 1.1 of smart gallery would run in offline mode. It still doesnt It doesnt matter whether I select offline mode or untick the plugin or both when CC3 starts it enables the plugin then enables the online mode and connects to realussions remote servers. I know...More
