Hello, I'm a fairly new user to Character Creator, so apologies if there is an obvious answer, but my smart gallery has failed to appear after I've reinstalled Character Creator. I decided to install CC on my desktop (Win10) and installed the updated version 3.3 instead of the 3.0 which I...More
The Smart Gallery won't let me select anything from the content window (Project, Character, Hair etc). It gives no feedback when clicking on it, the same is true under both "Pack" and "Item". If I select from the thumb nails, I am able to select and open the files. Because of this, I can't...More
Exporting any character I have created from Character Creator 3.3 into Maya 2020.2 causes Maya to instantly crash with a 'failed to save temp' error. This happens regardless if I export using different settings under the export menu. FBX viewers (Such as windows 3D Viewer) can open and see...More
Using CC with Headshot and SmartGallery plugins. Also have iClone. Downloaded updates through the Reallusion Hub. First tried to open and modify hair on existing project files - characters that had been created with the headshot plugin. New hair shows in "Contents." Was initially able to...More
Dispite being told that version 1.1 of smart gallery would run in offline mode. It still doesnt It doesnt matter whether I select offline mode or untick the plugin or both when CC3 starts it enables the plugin then enables the online mode and connects to realussions remote servers. I know...More
It hasn't happened to me but I'm curious just in case. I've imported tons of assets into my custom library so I'm curious as to how the files save. So to make this short, 1 - Do your custom files remain on your account via cloud? 2 - Would I have to re-import all these files one by one, or...More
Hi the Reallusion FeedBack Team, Since july 23, I can't use CC3.3, despite the help of our best man in front line (Sir Rampa) ! After several tests, install / uninstall, updates and so many other manipulations over the past 4 weeks, the conclusions are final:...More
Hello. I can't start Character Creator 3.41 pipeline version because when I launch it,an error appears : "assertion failed : program character creator 3 ccontentmanager2.dll file buildagent work RLFileTool.h line 51 Expression false"...More
If Smart Gallery is installed, CC3 crashes on startup and gives the attached error message. I tried reinstalling CC3 to different drives, but nothing helps. I've also scanned my memory for errors, but all seems good on my end....More
