Votes
0
Product:
iClone 7
Version:
7.5
Status:
Closed
Issue 6185
iClone7/CC3 don't launch after nVidia driver update
Hello,
since last nVidia driver update 436.02 either iClone and CharacterCreator fail to load!
When clicking on the software the splashscreen appears with "please wait..." on the bottom, then when it should start to load the elements the splashscreen vanishes and the program won't load.

Please help!
OS: Windows 10
Related Issue:   Character Creator 3 (Pipeline) Won't Start (Issue 6288)Crash on load (Issue 6271)fails to load (Issue 6259)Iclone 7 wont start (Issue 6240)iClone and Character Creator doesnt open (run/launch) (Issue 6236)Iclone 7 hangs up by itself. (Issue 6228)it's not openig (Issue 6226)Not running (Issue 6225)Iclone, CC2, CC3 not initializing after major updates. (Issue 6223)Iclone 7.6 Will Not Launch (Issue 6221)iC (and CC) failed to start after NVidia driver installation (Issue 6220)CC3 Quits on launch (Issue 6217)can't startup (Issue 6213)Doesn't start iclone 7. What can I do? (Issue 6208)The app crash at start after splash screen after update to 3.04 (Issue 6203)iClone 7 and Character Creator crashes on splash screen startup (Issue 6197)Character Creator closes (crashes?) immediately after launch (Issue 6189)
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Bug
Submitted byMatt GH
1 23456
COMMENTS (27)
R Ham 
I'm happy to find this topic, and with such a recent date. I'm having this exact problem. iClone and CC will not load at all. All worked fine until I updated the driver for my GTX 1070. I have 436.15, and there is no Studio Driver available. I tried installing the trial of the IC7 Iray plugin but it didn't help.

It looks like this is an Nvidia vs. Reallusion compatibility issue. Swell. I'll fool with it a while.
gunnaphergando 
Yo, mine just stopped working similar to what you all are describing. And I sent my ticket about this already. Still waiting for them to reply and help get this all fixed! Hurry already realillusion
eduardo.carvajal.t 
Updating NVidia Studio Driver to latest version (431.70) solves the problem. As Mike said, go to Geforce Experience, then click on drivers tab  and before pressing Check for updates button press the 3 dots menu and  choose Studio Driver.
Attachment:
  • Screenshot.PNG
similarly 
Mike, it really comes to "6 of one, half a dozen of the other".  I can roll back my game-ready driver from 436.x to 431.60, or I can install the studio driver (replacing the game-ready driver), which is 431.70.  Probably not a huge difference either way.  Still, I took your advice, and am trying it now.  Basically, I think anything over 431.x may have a problem with CC and iClone.  Still, I had not heard of studio drivers before, and apparently while the game-ready driver is optimized for games, the studio driver is optimized for creative apps ... but according to one article I read, still performs just as well for gaming as the game-ready driver.

So ... thanks Mike!  I learned something useful!
jonscottmay 
Mike.corr....
Thank you sooo much!!
Ive been trying to get this working gor 4 days!! I’d even done a complete reinstall of windows 10 but to no avail. You sir are a legend!!
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