it's not openig - Feedback Tracker

Votes
0

Product:
Character Creator 3

Version:
3.1

Status:
Closed

Issue 6226

it's not openig

i deleted and reinstalled it many times. Not opening
i did reset my PC. still not working
I paid 199$ when 8/29

OS: Windows 10

Related Issue: iClone7/CC3 don't launch after nVidia driver update (Issue 6185)

Duplicate Issue: Not running

Attachment:

ezgif.com-video-to-gif.gif

Bug General

Submitted byqwer4745 2019/09/01 08:15:22

COMMENTS (3)

Feedback Tracker Admin 2019/10/23 10:42:28

Hi, dkssud1299,

Nvidia has released the 440.97 Game Ready driver On 2019.10.22, which have fixed the issue that will cause iClone 7 and CC 3 to crash while launching. However, the Studio driver have not update yet. For users who use Studio driver, might want to switch to the 440.97 Game Ready driver, or wait until the next Studio driver release.

Since this fix was made in the driver level, no iClone or CC updates are needed. Thank you for your patience to wait for such a long time.

Regards,
Donnie
Reallusion

similarly 2019/09/02 01:33:24

https://www.reallusion.com/FeedBackTracker/Issue/iClone7-CC3-don-t-launch-after-nVidia-driver-update

Mike Corr replied to this other thread.  Some people have rolled their game-ready driver from 436.x to 431.60.  Mike suggested the studio driver (optimized for creative apps) which is 431.70 right now.  Either driver will work with iClone and CC.  Thanks, Mike!

mike.corr 2019/09/01 17:36:56

I am having the same issue.