Hi Support Team, I've got a cc3 smart gallery content licensing problem. Our studio has been using CC3 for our character needs for a number of years, often utilizing content purchased through the reallusion content store. I've myself worked using this pipeline dozens of times over the last...More
So I started receiving this error message not long after getting some work done on my computer. Not sure if the issue is correlated but thought it was worth mentioning. My computer is a custom built and I swapped out hardware such as motherboard, graphics cards etc.. It's pretty much a different...More
I purchased all my reallusion software under shephardangela15@gmail.com. I opened a prime membership, etc. under makethatmoney12@gmail.com. I need help. Angela Shephard...More
Hello from Austria! I reinstalled CC 3.21 with pipeline and headshot plugin - first CC (without beeing asked for a serial), then the pipeline (with serial), then the headshot plugin (with serial) and then the 2 content packages. Everything seems to be well. But after opening CC, after a few...More
Programs give splash screen,say's it's loading but does not open. You guys told me to update my video card, I do. 2ed time same issue you told me to uninstall and re install....More
I have the paid version of the Character Creator 3 Pipeline fully updated and yet I cannot export anything, I get a message saying that exporting is only available in the pipeline version. Which is the version that I have....More
