I have purchased a number of things from the company and as far as the support forum goes I have gotten the needed feedback but when it comes to general stuff, I can't seem to get any reply. So I sent an email over two months ago about learning the software, being a part of selling things...More
I exported my animation from UE4 and imported it to iClone 3DXchange 7 and it seems fine. I converted it to a non-standard character and it plays back correctly in the viewport. When I send it to iClone 7 the animation rotation is wrong. The hands should be pointing down the Y-Axis but the...More
A few users reported it in the past. And I just found out it is a bug. "Eliminate Shadow Artifact" works fine in Preview mode, but not in the MI Export (see screenshots) Apparently Scene Options section is missing relevant attribute: attribute boolean "shadow_terminator_offset" true...More
I cannot seem to install the above I have uninstalled all Iclone 7 products and reinstalled but the problem continues, see pictures of error recieved. Christopher Watts....More
While following Alan Marques' instructions in video 104-04.06 and experimenting a little bit, I ran into an issue that can be reproduce like this: - create a new project - from Content->Set->Prop->Light Tool, insert two Floorlamps into the scene (bug does not show up with only one lamp)...More
I came to iclone 7 from 4 and director mode was gone along with any game creation mode as far as I know. WHY? We want it back. If you won't give it back then do this for us. Give us a true control for movement via the standard wsadqe keys with shortcuts. I will explain. I feel like I should...More
After about 60 frames all my screens go black then recover, however the iclone camera windows whether a camera or preview have whited out . the animation time line continues to run. this happens regardless of the display mode (PBR or Traditonal ). the program responds to all commands afterward...More
As the title suggests, the animation output after custom motion and FBX export is not the same as what I was working on. Especially in the upper body, the phenomenon is noticeable, and all parts of the head, waist, chest, arms, etc. come out differently than before storage. I found this to...More
Animating rigged props is a hassle in most of the cases. A simple bend requires dozens of bone tweaking for a smooth animation. So I propose to have a spline control of the rig chain, where transforming a single control point would bend entire IK chain in the respective direction. Spline should...More
This is basically just a note to say that I think that the tooltips and other in-editor bits on iClone 7 could be more clear about what is happening and why with the sending of avatars to 3DXchange. Basically it doesn't send over any animations, and that was very much unexpected for me; I...More
