40 issues found

0

Votes
Fix In Review
Hello,
I'm a fairly new user to Character Creator, so apologies if there is an obvious answer, but my smart gallery has failed to appear after I've reinstalled Character Creator.
I decided to install CC on my desktop (Win10) and installed the updated version 3.3 instead of the 3.0 which I...More
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Submitted by cliffnhansen42

0

Votes
Closed
Hi the Reallusion FeedBack Team,
Since july 23, I can't use CC3.3, despite the help of our best man in front line (Sir Rampa) !
After several tests, install / uninstall, updates and so many other manipulations over the past 4 weeks, the conclusions are final:...More
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Submitted by PhiBix

0

Votes
Released
When I update the Category and refresh smart gallery, the content does not update.
please help.
I changed the Category to "full body" and it still remains under "Others" after saving and refreshing....More
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Submitted by Dorothy Jean

0

Votes
Closed
Hello.
I can't start Character Creator 3.41 pipeline version because when I launch it,an error appears :
"assertion failed : program character creator 3 ccontentmanager2.dll file buildagent work RLFileTool.h line 51 Expression false"...More
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Submitted by marietto2008

0

Votes
Released
If Smart Gallery is installed, CC3 crashes on startup and gives the attached error message. I tried reinstalling CC3 to different drives, but nothing helps. I've also scanned my memory for errors, but all seems good on my end....More
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Submitted by staron

0

Votes
Closed
Exporting any character I have created from Character Creator 3.3 into Maya 2020.2 causes Maya to instantly crash with a 'failed to save temp' error.
This happens regardless if I export using different settings under the export menu.
FBX viewers (Such as windows 3D Viewer) can open and see...More
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Submitted by ThyHolyJebus77

0

Votes
Closed
It hasn't happened to me but I'm curious just in case. I've imported tons of assets into my custom library so I'm curious as to how the files save. So to make this short,
1 - Do your custom files remain on your account via cloud?
2 - Would I have to re-import all these files one by one, or...More
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Submitted by omegapixelart

0

Votes
Closed
After applying the Hotfix, I could install the new Hair content in the Smart Gallery.
However when I'm trying to access the same content in the Content Manager, CC hangs. The same applies to iClone for which I will create a separate entry.
My suspicion is that the SG database is corrupted...More
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Submitted by animagic

0

Votes
Closed
Using CC with Headshot and SmartGallery plugins. Also have iClone.
Downloaded updates through the Reallusion Hub.
First tried to open and modify hair on existing project files - characters that had been created with the headshot plugin. New hair shows in "Contents." Was initially able to...More
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Submitted by tina.berger.us

0

Votes
Closed
I updated to CC 3.4 and purchased additional hair content (Export version)
1) I can see new hair in the "Content" tab, but when I want to add an element I am navigated to "Smart Gallery"
2) When I click on CC3 Embed Hair I only see the prev hair not the new ones as shown in the video tutorials...More
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  •  340
Submitted by donderhaas
1 234