To the Technical Support Team, I am writing to report a critical bug that is severely impacting my production pipeline. 1. Workflow & Context: I use Live Link for multi-person motion capture. To manage system resources with multiple characters, I have always converted characters not currently...More
I noticed that I can't add texture to my floor any more. the texture i got from Poliigon I get this message. BTW Before ihave used it withouit problems. appreciate your help in solving this matter....More
I am encountering an issue related to the following system message in iClone: “This object contains spring effects. You can disable the effect by adding an OFF key in the spring track before using the Edit Motion Layer tool.” I have already tried disabling the Spring effect exactly as recommended...More
1. Overview I am a frequent user of iClone, and I am writing to express my strong frustration with the current 'Look At' function's behavior. Specifically, the Weight settings (Head, Body, etc.) constantly reset to factory defaults (e.g., 70, 30) every time a target is picked or released. This...More
I have been unable to export modified eye materials to fbx or alembic. The eyes just export to default. Having the same problem in cc5 and cc4. You will notice the pupil size is different in iclone and when i export it and open with cinema 4d, the pupils are huge and the iris is different...More
Setting the camera to Orthogonal and then clicking Render - Export makes the camera zoom-in to the scene to a small degree. This only happens the first time the Export button is pressed, not afterwards....More
I'm unable to open and use HD Face Control plugin v1.0. It worked the first time I started it, but afterwards clicking on Plugins - HD Face Control - Open HD Face Control does nothing. The same issue is happening in Character Creator 5....More
