Issue: Iris appears horizontally squished after- import to Unreal. I was able to correct this issue by disabling/unchecking the "Iris Normal Map" within Unreal. I'm not sure if this is the correct fix, but wanted to see what you take on this is as it seems that this is enabled on Auto Import...More
Iclone crashes with the below error when I attempt to import an alembic file exported from Marvelous Designer 11. "The exception unknown software exception (0xe06d7363) occurred in the application at location 0x00007FFCFEDE4F99."...More
An object which consists of multiple materials might get wrong shaders assigned to specific faces while frame is rendered with Iray Background or Exported. Same frame has no visible shader errors while rendered with preview. See the attached image. Project in question is available upon request...More
My files keep crashing after I hit play after adding motion to an object. I’ll google crash files in the morning to figure out how to sent those...More
I am using the trial version of iClone 7 and Character Creator 3 to evaluate this product for use in a project. I attempt to send iClone 7 the default avatar created in Character Creator 3 by either export to iClone 7 or saving as a .iAvatar file. However, either attempt causes iClone 7 to...More
Hi, I purchased the iclone 7.2 with 3dxchange Pro bundle and downloaded and installed it on my 64 bit Windows 7 Ultimate. On clicking the iclone icon to start the App it is not starting, instead it is giving the following Problem I copied and pasted below for your kind reference. Please help...More
Step 1: Attempt to start iClone with three monitors configured for extending desktop to all three displays Result: 3 out 4 attempts the application will freeze and I must use task manager to end the process. 1 out of 4 times it will open correctly and I can user the application. This only...More
The program crashes when I double click a character to be placed on the stage. It does not matter if it's a CC, C6 or a C5 character. However, when a character is placed on the stage using the "drag and drop" method, the system does not crash. This does not happen when placing other items...More
