Votes
0
Product:
iClone 7
Version:
7.93
Status:
Active
Issue 8278
My files keeps crashing
My files keep crashing after I hit play after adding motion to an object.

I’ll google crash files in the morning to figure out how to sent those
OS: Windows 10
Attachment:
  • 4C11C5EE-36BA-41F8-8361-DE035EF1A1F7.jpeg
  •  6
  •  156
Submitted byandrew.genaille
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COMMENTS (6)
andrew.genaille
I can do that;  sorry for the late response;  our area is having fun weather patterns so didn’t have power for the computer for awhile.
Feedback Tracker Admin
Hi andrew.genaille,

It's really troublesome without electricity.We appreciate that you are willing to help us.

Molly
Reallusion
Feedback Tracker Admin
Hi andrew.genaille,

Can you provide your project file to us?

Molly
Reallusion
Feedback Tracker Admin
Hi andrew.genaille,

Thank you for your feedback.Please provide your project file or Avatar file to help us identify the problem.You can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. You can use Private Comment if you want to keep it private.Your help is highly appreciated.

Molly
Reallusion
andrew.genaille
andrew.genaille
i've used the data system information extraction found on another bug report.
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