Hello, I have a problem the program can't find the texture file. It seems that everything in SkinGen cannot work. But I remember that it can still be used before updating to the current version....More
Purchased "Digital Soul 100+" order ID#10929222 but have no way to access it in either CC4 or iClone 8. Followed all FAQ / online including this: https://manual.reallusion.com/content-manager/2.0/04-downloading-contents/downloading-purchased-contents.htm?_gl=1*jtmkfr*_ga*MzQzMjc5MTc4LjE2MzMyMTc5NDQ...More
I have a problem with wrong paths. Before installation of CC4 I created folder Reallusion on my E: disk for the content that will be stored. I dragged some makeup on my character and when the makeup was loading the error occurred. It seems like CC4 thinks the content is on my D: disk. Very...More
Opening a saved file of a character I was working on it says the "Human Anatomy Set" is an unpurchased item, which is incorrect. Even if I try to GOZ the character out it wont let me until I purchase again the already purchased pack. I tried activating library and purchased items - The issue...More
Hi I bought Character Creator + iclone 8 with Head Shot bundle yesterday, all the programs install and load the contents prefectly, then I uninstall all the trial versions of the two programs which was Character Creator 3 and iclone 7 then all the contents in Charater Creator went, the content...More
I have a FULL license for CC4, FULL for HEADSHOT and I bought the hair and beard builder package, which came with some bonuses, but the packages (hair and beard) do not install through the smart gallery download, nor through the RLD universal installer... Headshot Morph, Hair Patches and...More
I can't seem to use the Virtual Human Heads pack found here https://www.reallusion.com/ContentStore/Character-Creator/Pack/CC-3D-Scan-Series-Virtual-Human/default.html Steps: Create new project...More
I've recently purchased CC4 and have downloaded most of the free content. However, every time I try to download the "CC4 Projects" content through the content manager, CC4 crashes after a minute or two. Even if I exit and restart, the same thing happens. It looks like some of the content has...More
Template items in the content manager that are tagged, do not show up when the tag is selected. Error message says ... Not found any content in "All" filter. See image attached. Template items show when view is switched to 'Pack' view but not when 'Item' view is selected....More
