Votes
0
Product:
Character Creator 4
Version:
4.12
Status:
Released in 4.12
Issue 9067
Wrong Content Folder (Missing Textures)
I have a problem with wrong paths. Before installation of CC4 I created folder Reallusion on my E: disk for the content that will be stored.
I dragged some makeup on my character and when the makeup was loading the error occurred. It seems like CC4 thinks the content is on my D: disk. Very strange. I chose my installation folder as E: Nothing is installed on D: neither program and Content.

As you can see on the screens this is the correct path I don't know why CC4 has the wrong paths. I didn't choose disk D: to store the content data. Any ideas to fix?
OS: Windows 10
Duplicate Issue:   CC 4.12 can't find skin textures
Attachment:
  • cc4issue1.png
  • cc4issue2.png
  •  1
  •  341
ContentsContent ManagerCharacter
Submitted byarek1234556
1
COMMENTS (1)
Feedback Tracker Admin 
Hi arek1234556

Apologies for inconvenience.

Please download the hotfix:
https://drive.google.com/file/d/1ycijcRRYAU71CxFyxebezV1bCyFBruFH/view?usp=share_link

And follow the installation guide:
. Make sure you have installed the last official version of iClone or Character
. Make sure the program is closed
. Uncompress the hotfix files to local
. Run the hotfix .bat
   . For iClone: double click the "IC8ReplaceSG.bat"
   . For Character Creator: double click the "CC4ReplaceSG.bat"
. Done

If the problem persists, please contact us.

Thank you for your patience.
Tina
1