Votes
0
Product:
Character Creator 4
Version:
4.1
Status:
Released in 4.11
Issue 8980
Using the Virtual Human Heads pack errors out
I can't seem to use the Virtual Human Heads pack found here https://www.reallusion.com/ContentStore/Character-Creator/Pack/CC-3D-Scan-Series-Virtual-Human/default.html

Steps:
Create new project
Load neutral base
Try to apply any of the heads from the pack
Prompt:
This file was created in a prior version of iClone. Would you like to update the existing file to be compatible with the current version of iClone?
Updated files will not be backwards compatible with prior versions.
Select YES
New preset prompt
Apply all presets
New prompt:
CC3 Character textures are not compatible with CC3+ Characters (UV layout mismatch), please wait a few minutes for the texture baking process to
Select OK
New prompt:
Failed to load the file.
OS: Windows 10
Attachment:
  • Virtual Human Heads.PNG
  •  1
  •  215
Submitted bymicahpharoh
1
COMMENTS (1)
Feedback Tracker Admin
Hi micahpharoh

Thanks for your feedback!
This issue had been fixed in CC v4.11, please update the program from RL Hub :)

Regards.
Tina
Reallusion
1