Dear Support Team, I am experiencing an issue where I cannot access the Blender pipeline - the pipeline window is not appearing when I try to connect. This is preventing me from testing character animations, which I hoped to do while waiting to purchase some assets. I noticed this issue coincides...More
It seems that Character Creator is quite eager to crash—whenever I attempt to download content, make changes to a character's hair, or use a morph, the app decides it's time to crash. Even characters purchased directly from your store are contributing to this delightful experience by causing...More
Hi, I import the Avatar into UE 5.4, Auto setup unreal plugin is working fine, I can run and play with Avatar on my PC, but I cannot build the game for iOS! there are list of error regarding shaders pupping and all back to CCshader which assign into Avatar, for example: UATHelper: Cooking...More
When I import an animation from Mixamo, the animation applied to my character has shoulders too high and thumbs twisted incorrectly. STR: 1. Download an animation from mixamo (Swagger walk in this example), 60FPS....More
When I import CC characters(.FBX) into 3dsmax, the location of root bone seems alright, just on (0,0,0). But when into UE5, the root bone location is some like (0.00045, -3.362969, 0). Is this a bug or something I missed before export from CC?...More
When using any pose other than the bind pose on a character, symmetry is broken. Here is a link to the video showing the issue : https://youtu.be/m_M4ZAbqo2w...More
OBJ meshes with a mtl referring to dds maps can be loaded into CC4.33, but when using them in Headshot 2 meshmode, maps are displayed until refining but disappear when attaching head to body. Deleting the mtl, converting the dds to png or jpg, then dragging them onto the source mesh manually...More
1. A character made of CC4 is imported from 3DS MAX to CC Auto Setup for 3ds Max. 2. Convert the skeleton to BIPED. 3. Import existing BIP motion data....More