156 issues found

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Dear Support Team,
I am experiencing an issue where I cannot access the Blender pipeline - the pipeline window is not appearing when I try to connect. This is preventing me from testing character animations, which I hoped to do while waiting to purchase some assets.
I noticed this issue coincides...More
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Submitted by godp14

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It seems that Character Creator is quite eager to crash—whenever I attempt to download content, make changes to a character's hair, or use a morph, the app decides it's time to crash. Even characters purchased directly from your store are contributing to this delightful experience by causing...More
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Submitted by casillero05_deseosa

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Hi, I import the Avatar into UE 5.4, Auto setup unreal plugin is working fine, I can run and play with Avatar on my PC, but I cannot build the game for iOS! there are list of error regarding shaders pupping and all back to CCshader which assign into Avatar, for example:
UATHelper: Cooking...More
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Submitted by rezavfx

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When I import an animation from Mixamo, the animation applied to my character has shoulders too high and thumbs twisted incorrectly.
STR:
1. Download an animation from mixamo (Swagger walk in this example), 60FPS....More
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Submitted by ashishgogna9

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When I import CC characters(.FBX) into 3dsmax, the location of root bone seems alright, just on (0,0,0). But when into UE5, the root bone location is some like (0.00045, -3.362969, 0). Is this a bug or something I missed before export from CC?...More
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Submitted by kokumy

1

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Steps to reproduce the bug:
1.) Export fbx from CC4
2.) Bake the imported character into prefab with the automated tool v1.6.3...More
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Submitted by NoobCreator

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Dear Reallusion
Hello, I'm the user of CC4(4.5)
And my problem is about eyelash goes wrong when my charater blinks....More
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Submitted by drawdy703

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When using any pose other than the bind pose on a character, symmetry is broken.
Here is a link to the video showing the issue : https://youtu.be/m_M4ZAbqo2w...More
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Submitted by purchasing_442593

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Assigned
OBJ meshes with a mtl referring to dds maps can be loaded into CC4.33, but when using them in Headshot 2
meshmode, maps are displayed until refining but disappear when attaching head to body.
Deleting the mtl, converting the dds to png or jpg, then dragging them onto the source mesh manually...More
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Submitted by K_Digital

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1. A character made of CC4 is imported from 3DS MAX to CC Auto Setup for 3ds Max.
2. Convert the skeleton to BIPED.
3. Import existing BIP motion data....More
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