CC4.32 When trying to load Body Hair - chest 01 from Skin Gen premium i get a weird path error. See picture. The desired image exists but in a totally different folder. The error seems to ocur only with chest 1. The same path "D:\reallusoon/00content/.. " is called on win 10 and Win7. Both...More
Nothing I do can connect me to the database. Enabling or disabling firewall. Uninstalling/Reinstalling. Deleting the cache in AppData/Local.Clicking Restart doesn't even work or attempt to connect. Logging in and out. Even clicking Reallusion Support brings me to a 404 page. Does anything...More
Hello, (I was told by Rampa in Support to contact you) I’ve been working with support to correct the problem (for the last week ticket #246031) that occurred right after and I mean I was working on a project that I’ve been working on for the last two months and reallusion hub notified me that...More
I updated CC to version 4.4, and now the thumbnails for Packs are no longer showing. Instead, there are generic thumbnails. See the attached screenshot: CC44_Pack_thumbnails_not_showing.jpg. Steps to reproduce:...More
Fresh installation for Character Creator 4.33. No matter what I do (restart software, refresh list), the Free resource section remains empty (displaying text "[All] search filter does not contain any results"). edit: In contrast, also a fresh installation of iClone 8.33, properly displays...More
I purchased the full smart hair pack yesterday, and I still cannot access it in the smart gallery. I'm logged with the same account, the 3 smart hairs pack appear in browser, but nowhere in the cc4 gallery: not in purchased items, not in new purchased, not in hair folder, not in recent downloads...More
I purchased multiple items on the marketplace and only about 1/3 of them were downloaded into CC4. I tried to click the checkboxes on all the items not downloaded in marketplace then, I clicked: SMART CONTENT MANAGER / SMART GALLERY DOWNLOAD...More
I purchased about 46 items from the marketplace today and only 16 random items appeared in the Content Manager (New Purchase). There was no way to make the rest visible. Only when buying another single item from the Marketplace , and "clicking around" in the content manager the new items became...More
Suddenly today I noticed all assets are not seen in the content panel of Character Creator 4. I uninstalled the software and reinstalled it twice and the results are the same. However, my iClone 8 is running fine. The content panel of iClone 8 is normal as usual. What is happening here? How...More
