When trying to reduce Poly or Export it starts the process then states that the process failed. No additional data is provided on screen. I cant seem to find any application log errors on the issue either. I have also went back to remake the clothing again incase there is a mesh issue and the...More
I've recently installed the CC 3.2 update on the release date, 11/18/19, and shortly after opening the Character Creator it crashed and closed out. I checked the Nvidia graphics card driver and noticed it needed to be updated, so I updated the driver, restarted the PC and opened up CC3. This...More
After writing to your assistance, they told me that this problem is a bug and to write here. Basically, when I export to Unreal Engine 4 many skeletal bones are not where they should be and this creates big problems in retargeting existing animations. I enclose some pictures. I state that I...More
When I hit the CC Setup plugin button in UE 4 the window that pops up to select Shader Type : Standard Shader, LW Shader, and HQ Shader, the window is only half size and not all the options are visible. A screen shot is provided to show the problem. The Ok and Cancel buttons are not visible...More
I just purchased Magda 3D realistic head scan and her morph is not working. I followed the tutorial and dragged her head onto the base character and hit OK in the pop up with everything checked, the head is now the base male/female head with low quality textures. As you can see the attached...More
I am unable to use CC3 because within a few minutes of loading anything, including default-only content, I get the "Session Freeze..." dialog and have to shut down CC3. I have done all the usual steps -- updating to latest NVidia drivers, restarting CC3, rebooting my computer -- to no avail...More
07/27/20 I recently updated all my Reallusion content with the new IC7.8 and the new CC3 updates as well. I started having issues when bringing characters from CC3 into IC7. I would save the characters in IC7 and then it would not load. After a bit of trouble shooting and reinstalling both...More
