Votes
0
Product:
Character Creator 3
Version:
3.11
Status:
Assigned
Issue 6311
CC & iClone Auto setup Import Options window in UE4 is not popping up a full window.
When I hit the CC Setup plugin button in UE 4 the window that pops up to select Shader Type : Standard Shader, LW Shader, and HQ Shader, the window is only half size and not all the options are visible. A screen shot is provided to show the problem. The Ok and Cancel buttons are not visible to complete the action.
OS: Windows 10
Attachment:
  • CC Setup window size problem.png
  •  2
  •  901
Submitted byjoelang4
1
COMMENTS (2)
joelang4
Thank you for the help.  That fixed the problem I was having.
m_koshi
I encountered the same problem. This seems to be a phenomenon peculiar to 4K or higher monitors. On 4K monitors and above, the system display such as Windows text and icons is automatically enlarged, and the default is 150%. 

This seems to be caused by a problem with Unreal's display compatibility settings.

The solution is to right-click on the shortcut icon for the target Unreal version, select the properties at the bottom, and select the Compatibility tab in the panel that opens. Click the “Change high DPI setting” button at the bottom and check the “Overwrite high DPI scale setting” checkbox at the bottom of the panel. Select “System (expanded)” from the pull-down menu. And click OK.

The HQ settings and OK button will now be displayed.
1