NOTE: For some reason I don't see the option to mark this as a bug, which it is. This is a reemergence of an old issue: when saving a project or some other item, the system lingers for a long time with the message "Creating thumbnail". Some users even have reported crashes. This was resolved...More
Hello support team, i just updated iclone 8.12 to version 8.2. unfortunately rendering is no longer possible. At 4% the loading bar hangs and the large preview monitor is also no longer visible. It would be great if there is a solution in the short term. If i could install an older version...More
Intermittent error on boot. The last thing I did was export some frames to Iray. I tried to initiate a new project. iClone locked up at 75% of converting data. Closed in task manager. Now, until I reboot the system, it thinks that there are two apps using the content manager. This error message...More
1. I Set Photoshop to be my external editor. 2. I closed and then reopened iClone. 3. I selected a "Base Color" map on a prop to edit and selected to edit it in the external editor....More
With both IC 8 and CC4 i am getting a memory error crash that happens randomly, it does not occur with any specific action, so it's not possible to create a step flow that can replicate. As a random action by its nature has no "apparent" cause. the error messages have different instruction...More
When I edit the acculips audio and change the letters with the lips editor, I slide the play marker on the timeline. Unfortunately Iclone always freezes after a while. The error message is as follows. The instruction at memory address xxx referenced memory address yyy. The following operation...More
To reproduce, just try that function! I've never seen it work on any combination of a project, and one to merge into it. It could be that my projects are moderately large and it works for nearly empty ones, but I haven't tried that....More
