Dear Support Team, I am experiencing an issue where I cannot access the Blender pipeline - the pipeline window is not appearing when I try to connect. This is preventing me from testing character animations, which I hoped to do while waiting to purchase some assets. I noticed this issue coincides...More
In Character creator, the morph sliders don't work on accessories unless you add skin weights. However, some things like arm bands don't need skin weights but need to able to be reshaped to fitting. Yes you can use the mesh editor but that has its limits as you know. Please activate the already...More
Character Creator 4.52 runs very unstable. In my case it crashes when loading characters and props, during file export and also by loading a saved project. There is never an error message and it crashes again when trying to load the auto saved project....More
Hello, can you send a link for tutorial to activate the Substance Painter with the latest versions of with CC4 and iClone8. I have purchased the perpetual license on Stream.com...More
It seems that Character Creator is quite eager to crash—whenever I attempt to download content, make changes to a character's hair, or use a morph, the app decides it's time to crash. Even characters purchased directly from your store are contributing to this delightful experience by causing...More
The window with the head mesh which you can apply the trackers doesn't open anymore. It starts processing after importing a prop and finishes the "Please wait" bar but then the window doesn't appear. I've used tool extensively the last days and never had any issues. I've tried reinstalling...More
Hi, I import the Avatar into UE 5.4, Auto setup unreal plugin is working fine, I can run and play with Avatar on my PC, but I cannot build the game for iOS! there are list of error regarding shaders pupping and all back to CCshader which assign into Avatar, for example: UATHelper: Cooking...More
