227 issues found

2

Votes
Not Reproducible
When exporting FBX ( to any toolset), any character (even just a base avatar), with a hair asset that has a physics weight map fails.
If I delete the weight map then FBX export is successful.
I have found the same failure occurs in CC3....More
  •  3
  •  2918
Submitted by CGEN media

0

Votes
Active
Hello
1st issue::: Clothing from CC on CC model - not conforming to the model in Unreal (import) / and cloth painting in unreal doesnt work as a possible fix
CC auto setup seems only apply to cc directly to unreal without an option to do auto setup for cc models that have been animated in...More
  •  5
  •  2881
Submitted by robmbaker

0

Votes
Not a Bug
Hi.
I tried sample optimize the animation but I faced a sliding Issue as shown in this video:
https://www.youtube.com/watch?v=lHemEW9q-SM&feature=youtu.be...More
  •  1
  •  2871
Submitted by y.s.t

0

Votes
Released
I have been getting many errors trying to use a custom character in iClone 7 pipeline and then transfer that data back to Maya 2017 under Windows 8.1
I can easily do this in iClone 6/3dXchange pipeline
>>>from support ticket<<<...More
  •  1
  •  2831
Submitted by digirob

0

Votes
Closed
Hi i dont know what it is but Iclone keeps on popping "Failed to record" for every move i make..its unproductive. whats your advice thanks....More
  •  10
  •  2779
Submitted by Lemfrancia

4

Votes
Assigned
Step 1: Attempt to start iClone with three monitors configured for extending desktop to all three displays
Result: 3 out 4 attempts the application will freeze and I must use task manager to end the process. 1 out of 4 times it will open correctly and I can user the application. This only...More
  •  4
  •  2669
Submitted by FastKatt

0

Votes
Active
My files keep crashing after I hit play after adding motion to an object.
I’ll google crash files in the morning to figure out how to sent those...More
  •  6
  •  2625
Submitted by andrew.genaille

0

Votes
Not a Bug
I tried to send a character from Iclone to Unreal. In my first attempt, I got many errors and nothing happed but an endless series of UE crashes. Then I created a new Unreal project. In my second attempt, Iclone simply crashed and nothing was sent to UE. In my third attempt, the transfer seemed...More
  •  3
  •  2624
Submitted by Mikay²

0

Votes
Assigned
The program crashes when I double click a character to be placed on the stage. It does not matter if it's a CC, C6 or a C5 character. However, when a character is placed on the stage using the "drag and drop" method, the system does not crash. This does not happen when placing other items...More
  •  9
  •  2609
Submitted by sjonesdc

1

Votes
Active
After sampling motion and opening Curve Editor, I cannot select any of the motion layers, and I cannot see keys for any layers. The toolbar is also greyed-out
UPDATE / WORKAROUND:
1. Select "Edit> Object Transform"...More
  •  5
  •  2597
Submitted by JasonJ68
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