Votes
0
Product:
iClone 7
Version:
7.8
Status:
Released in 7.9
Issue 7201
Some OBJ Files can no longer be opened in iClone 7.8, nor 3DXchange
Specifically files with mixed smooth shading. If OBJ has multiple materials and a mix of "S 1" and "S OFF", they would fail to load with error.

See:https://forum.reallusion.com/FindPost456121.aspx

Please rectify, as OBJ import is very important part of most of the pipline assets exchange.
OS: Windows 10
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Submitted by4u2ges
1
COMMENTS (3)
serhan_83
I have that same problem. My 10 obj files cannot be opened. I ve attached an url. Thanks

https://we.tl/t-hMtjtEgpad
Feedback Tracker Admin
Hi serhan83,

I 've got it.I have transfer it to RD department.Thank you.

Molly
Reallusion
4u2ges
Hi Molly,

Please find attached simple 2 cube OBJ file I just made in Blender. 
I smoothed one cube, but not the other and OBJ cannot be imported into iClone.

If I smooth both, or do not smooth them at all, the OBJ is imported fine.

Thanks
Feedback Tracker Admin
Hi 4u2ges,

I have got it.Thank you.

Molly
Reallusion
Feedback Tracker Admin
Hi 4u2ges,

Can you provide OBJ file to us?Attach the file in your next comment. If the file size is larger than 10MB, you can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. You can use Private Comment if you want to keep it private.

BR,
Molly

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