Some OBJ Files can no longer be opened in iClone 7.8, nor 3DXchange

Votes
0

Product:
iClone 7

Version:
7.8

Status:
Released in 7.9

Issue 7201

Some OBJ Files can no longer be opened in iClone 7.8, nor 3DXchange

Specifically files with mixed smooth shading. If OBJ has multiple materials and a mix of "S 1" and "S OFF", they would fail to load with error.

See:https://forum.reallusion.com/FindPost456121.aspx

Please rectify, as OBJ import is very important part of most of the pipline assets exchange.

OS: Windows 10

3
1968

Bug Pipeline (Export/Import)

Submitted by4u2ges 2020/08/29 22:25:39

COMMENTS (3)

serhan_83 2020/09/08 06:58:51

I have that same problem. My 10 obj files cannot be opened. I ve attached an url. Thanks

https://we.tl/t-hMtjtEgpad

Feedback Tracker Admin 2020/09/08 07:13:51

Hi serhan83,

I 've got it.I have transfer it to RD department.Thank you.

Molly
Reallusion

4u2ges 2020/09/07 13:53:05

Hi Molly,

Please find attached simple 2 cube OBJ file I just made in Blender. 
I smoothed one cube, but not the other and OBJ cannot be imported into iClone.

If I smooth both, or do not smooth them at all, the OBJ is imported fine.

Thanks

Feedback Tracker Admin 2020/09/08 02:36:00

Hi 4u2ges,

I have got it.Thank you.

Molly
Reallusion

Feedback Tracker Admin 2020/09/07 08:53:32

Hi 4u2ges,

Can you provide OBJ file to us?Attach the file in your next comment. If the file size is larger than 10MB, you can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. You can use Private Comment if you want to keep it private.

BR,
Molly