Exporting any character I have created from Character Creator 3.3 into Maya 2020.2 causes Maya to instantly crash with a 'failed to save temp' error. This happens regardless if I export using different settings under the export menu. FBX viewers (Such as windows 3D Viewer) can open and see...More
Hello, Meshes disappear when zooming. I have reduced the situation to a minimum: Create Accessory adds an obj- file to the standard avatar. After reading Opacity jpg or prn file the effect occurs. If you zoom in on the head of the avatar, more and more hair will disappear. The effect is not...More
I am finally able to force Blender to pull the right maps, then I realized that my customized character has huge dents in the normal map that shouldn't be there. I have attached screen captures of how it looks in CC3.3 and Blender. I have also attached the offending normal maps. I tried to...More
I can't really give you steps to reproduce since every time I use Pro mode in Headshot I get this problem. Even when my client and I use the same images his works fine while mine always gives me black, demonic eyes. My steps: Load CC3, go to HeadShot tab, select an image I was mailed or that...More
Upon opening CC3, all I see is a white blank screen where there should be a view of the model. When I try to load an avatar, I get error(s) about loading the file(s). I worked with your support people and have all of the latest drivers for my audio, video, and am up to date with Microsoft...More
